Motorola Solutions
We help people be their best in the moments that matter.
Chicago, IL
Remote

Sales Engineer, Video - Government (Western Region)

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description

As a member of the Sales Department, the Sales Engineer will work closely with the Avigilon Sales Team to develop and position solutions involving Avigilon products. The Sales Engineer is responsible for all technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving Avigilon products.

During the needs analysis process, confirm that Avigilon’s products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, the Sales Engineer will articulate the technology and demonstrate Avigilon solutions to both business and technical users. Position Avigilon products relative to competition and formulate system designs that conform to both technical and budgetary requirements. During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. The Sales Engineer will work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction. 


Responsibilities include:

  • Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.

  • Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.

  • Conduct compelling product demonstrations and lead technical discussions.

  • Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems.

  • Develop and maintain strong relationships with customers and partners.

  • Extensive travel to provide on-site support for integration, troubleshooting, and training.

  • Collaborate with the Technical Support team in providing post-sales support to customers.

  • Manage demo equipment assets.

  • Close support to Sales teams in achieving sales targets.

  • Be proactive in entire sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions.

  • Perform related duties as assigned.


Qualifications:

  • 5+ years’ experience in Sales Engineering/Pre-Sales role for a technology company.

  • Strong understanding of the video surveillance market.

  • Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction.

  • Excellent verbal and written communication skills.

  • Strong negotiation skills.

  • Excellent presentation skills.

  • Possesses strong analytical and troubleshooting skills.

  • Has a pleasant, friendly style of verbal and written communication.

Technical:

  • Intimate knowledge and experience with Windows troubleshooting tools and techniques.

  • Excellent knowledge of networking principles and IP communication.

  • Experience with computer hardware configuration and troubleshooting.

  • Experience with network equipment configuration and troubleshooting.

Preference will be given to candidates with the following skills and experience:

  • College degree or diploma of technology.

  • Prior experience in surveillance industry.

  • Microsoft and/or Cisco certifications.

  • Certification for any competitive products.

Territory:

  • The Sales Engineer shall have the responsibility to cover the following territory:

  • California, Arizona, Colorado, Oregon, Utah, Nevada, Washington

Travel Requirement:

  • Travel expectancy is 50% - 75%, domestic only with frequent air travel


Basic Requirements

  • 5+ years’ experience in Sales Engineering/Pre-Sales role for a technology company.

  • Experience selling into the Government markets.

  • Must reside in Western North America

  • Must reside near a major airport


Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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