Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Some Challenges You’ll Tackle

• Manage post “Sales Commitment” responsibilities while acting as the liaison between the Restaurant Network team, the Data Operations team and Restaurant clients.
• Work closely with Restaurant Sales Executives and/or Restaurants to process sales commitments.
• Verify the collection of all sales materials and information.
  • Ensure all sales materials and information are complete, accurate and up-to-date.
  • Confirm sales materials and information abide by current Restaurant Network guidelines.
  • Confirm menu and menu extras are complete and comprehensive.
  • Coordinate in the collection of missing sales materials and information when necessary.
• Create and configure the restaurant account.
  • Verify all account information is complete and correct, including delivery boundaries, cuisines, hours, delivery fees and minimums.
  • Coordinate the collection of missing account information when necessary.
  • Create restaurant account in appropriate systems.
• Prepare menu for entry and QA process
  • Review menu and write notes for handoff to internal and/or third party entry team
  • Ensure assets are complete and verified when handing off to the Data Operations team
• Perform Restaurant “Go Live” process
  • Verify all information has been processed completely and correctly
  • Complete minor menu changes and account updates when necessary
  • Schedule and perform test order and training with approved restaurant staff member when necessary
• Respond to all inquiries between teams in a prompt and professional manner
• Coordinate and maintain good communications with internal and external customers
• Arrange inbound and/or outbound calls to provide status updates, product information, etc. when necessar

You Should Have

• Ability to interact professionally with a diverse group of employees and external customers on a daily basis
• Ability to work cooperatively and collaboratively between the Sales team and the Data Operations team
• Must work well under time sensitive conditions with tight deadlines
• Strong verbal communication, writing and interpersonal skills
• Solid project management skills in managing multiple, concurrent initiatives
• Ability to adapt to rapidly changing processes, product and technology releases
• Reports to the Sales Fulfillment Manager
• Ability to rapidly learn and apply sales related skills to achieve high expectations
• Organization and attention to detail is an absolute must
• Fluency in English is required; bilingual skills in Spanish or Chinese are a major plus
• Knowledge of internal CRM and Salesforce.com platform
• Clear demonstration of all of GrubHub core values

And Of Course, Perks!

• PTO. It’s true, we provide you a generous amount of time to recharge.
• Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
• Free Food. Kitchens are stocked and free Grubhub each week.
• Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
• Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.