Sales Manager

| Chicago
About Kin
Notice: Due to the current circumstances of the COVID-19 pandemic, Kin Insurance has shifted to a remote workforce. While we hope to return to the office sometime soon, our priority is to maintain safe and healthy working conditions for our staff. For that reason, we will continue to operate, interview, and hire on a remote basis until further notice.
Kin Insurance exists to change home insurance from what it is to what it should be. We do this by applying data science and analytics to make decisions, automation to reduce redundancies and unnecessary costs, and innovative thinking to change the way customers interact with, and get value from their home insurance provider. We do this because we wholeheartedly believe that customers deserve better from their insurance. 
Currently four years old, Kin began with the notion that technology could improve our industry, so we started by researching the most important part of our business: the customer. After building our platform from the ground up, we launched our own insurance carrier in Florida. By applying our vision for a data-driven, technology-forward insurance company, we are able to offer customers affordable insurance in a straightforward, simplified approach. In 2020, Kin is continuing to grow in Florida while expanding into other states. 
While our approach to home insurance makes us a unique business, the people and culture at Kin are what make us special. We are problem solvers, collaborators, builders, and empathizers who care about one another and have a passion for creating positive change. We each bring a diverse array of experience to Kin that fuels a passion for learning and growth that we foster as a company. 
So, what’s the role?
Our Sales/Operations manager is responsible for hiring and coaching our front line sales staff to hit and exceed sales targets. After our sales reps go through our custom sales and licensing training, you’ll work closely with your team to coach and mentor individuals to achieve their sales targets. As we change the way our customers purchase insurance and interact with their agents, we value your opinion and expertise on areas of improvement.
The Operations Manager is responsible for assessing and managing the strengths and weaknesses of the sales team through keen coaching to guide them towards meeting and exceeding the company’s sales targets and goals.
A day in the life could include:
Strategy and Implementation: 
Establishing smart sales objectives to forecast and develop monthly, weekly, and daily sales quotas by leveraging a well studied understanding of our target customers and how they relate to our products 
Meeting target performance plan and objective standards for sales representatives based on Kin’s monthly and annual goals and providing accurate data reporting of sales goals and tracking
Developing and implementing new sales initiatives, strategies, and programs
Holistic people management:
Supporting underperforming agents through insightful coaching resulting in improved performance metrics
Thoughtfully motivating and engaging with the sales team with effective monetary and non-monetary (intrinsic) motivational tactics (e.g. contests, prizes, and public recognition)
Assisting in recruitment, onboarding, and sales training

I’ve got the skills...but do I have the necessary ones?

  • You have demonstrated a strong and thoughtful ability to lead and mentor others resulting in consistent proven success in meeting and exceeding sales goals and performance metrics
  • You thrive in a fast paced, changing environment by maintaining a genuine positive and collaborative attitude
  • 3+ years experience selling in a goal driven sales environment
  • 2+ years leading a sales team, with a proven track record of meeting and exceeding goals
  • Experience working with sales and contact center software, such as phone systems and reporting tools. Capability to use these tools to maximize efficiency
  • Currently holds a Property and Casualty insurance license or has the ability to obtain one within the first 4 weeks of joining Kin. Kin will provide training and cover expenses
  • As our contact center is open Monday through Saturday, you are required to work a Saturday shift every 6 weeks
  • Contact center experience not required but a plus

Oh, and don’t worry, we’ve got you covered.
As part of the insurance industry, we recognize the importance and urgency of comprehensive benefits for you and your family. Thus, we provide a variety of benefits options and coverage levels to customize the right plan that is active within 30 days of employment.  
Some of the benefits and perks we provide include: 
Medical, Dental, and Vision insurance
Flexible PTO. Our culture values a healthy work/life balance.
Flex Spending Accounts
Disability Insurance 
Life Insurance

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Directly off of the Monroe Blue and Red Line stop, our office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!


Claims Team Lead

What does your typical day look like?

I start off my day with a mandatory fresh pot of coffee because Richard runs on Dunkin. After clocking in for showtime, I check in with my team for some positive energy and goal setting for the day. I start with reaching out to my hottest clients and work my way down to those that still need some time to. While working with older clients, I concurr

Richard Smith

Sales Consultant

How does the company support your career growth?

Kin takes pride in its employees and provides opportunities for them to grow their skill set. At a fast-paced start-up, there are limitless opportunities to grab ahold of. If something interests you, you can dig in and run with it.

I started my career at Kin in sales and jumped at an opportunity to work on compliance-related projects, which result

Holly Heitman

Product Manager

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives



What makes someone successful on your team?

Ultimately, to be successful on a team you first need to know how to be a good team player. It is my belief that good team players are full of positive energy and enthusiasm, regardless of the situation. I’m an optimistic thinking individual who is always thinking about the best possible outcome of every interaction. It is my nature to focus on the

Jorge Ortiz

Sales Consultant

What are Kin Insurance Perks + Benefits

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
For our Chicago employees, we have an onsite gym
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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