Sales Operations Associate

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Envoy Global is seeking an experienced and passionate Sales Operations Associate that will use their analytical, project management, go to market and process improvement expertise to support the company in several areas across teams.    

Your Responsibilities:

Reporting to the VP of Sales, you will provide operational and analytical support to the sales team and sales management.  This position will help us increase the velocity of our customer acquisition by: 

  • Ensuring the sales team is being properly trained in the processes of SFDC opportunity creation, order booking, quoting and forecasting.
  • Implement, train, and drive adoption of new sales enablement tools for the reps.
  • Ensure sales team is adapting to new processes and strategies set forth by leadership and sales management. E.g. new package pricing roll-out.
  • Own the territory management in SFDC for all account executives.
  • Own the RFP process from a project management, process, and technical perspectives
  • Pull reports as needed using sales dashboard, pipeline analysis, forecasting, and sales productivity.
  • Maintain SFDC Hygiene under the direction of the Salesforce Administrator
  • Assisting in driving all sales orders and approvals through internal processing by engaging with various teams including finance, technology, customer experience, etc.
  • Participate in process and system improvement if required
  • Assist in training when needed mostly around the sales process. 
  • Own the monthly Company All Hands Meeting sales presentation development
  • Own the quarterly Sales All Hands meeting presentation development with VP, Sales
  • Other projects as assigned

    You Have:

    • 2-4 years’ experience including project management, knowledge of technology, sales background.
    • Able to understand match day-to-day activities to priorities set by sales management.
    • Bachelor’s degree
    • Strong data and analytical skills are required
    • Proficiency in PC, particularly in MS Office (including Excel) and SFDC
    • Excellent communication skills. Answers questions directly and with brevity.
    • Must be willing and able to work in an open office, team environment.
    • Excellent presentation skills and composure.
    • Able to communicate effectively internally and externally verbally and in writing. Strong presentation development skills (PowerPoint).
    • Often solicits feedback and reacts calmly to constructive criticism.
    • Follow-through on commitments. Lives up to verbal and written agreements.
    • Discretion and confidentiality with sensitive strategic and HR related information
    • Willing to do other projects as necessary

    Why Envoy:

    • Convenient Chicago Loop location – 2 blocks from Metra trains and the CTA
    • Extremely competitive benefits plan including BCBS medical coverage, including FREE employee dental and vision coverage, and a company-matched 401k plan that vests immediately
    • Stock options after one year of employment
    • Annual accrual of 18 days of paid time off (PTO), 2 personal days, and 9 paid holidays per year
    • Paid Parental Leave Program
    • Casual work environment
    • In-office company-paid gym membership with LifeStart Gym
    • Company sponsored lunches, happy hours, and events throughout the year
    • Healthy snacks & unlimited LaCroix
    • Monthly Product Lunch & Learns and ongoing Career Development/Training
    • Moxie Award Winner for Best Service Provider in 2015 and Most Disruptive Startup in 2016
    • Rated as one of the top 50 employers for Gen Y Emerging Talent in Chicago
    • Chicago Inno 50 of Fire – B2B Winner  
    • Growing social responsibility programs & partnerships
    • Opportunity to work for an organization that changes lives every day!

     

    Envoy Global is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • C#Languages
      • JavascriptLanguages
      • PythonLanguages
      • RLanguages
      • SqlLanguages
      • TypescriptLanguages
      • jQueryLibraries
      • ReactLibraries
      • Entity Framework Libraries
      • Ninject Libraries
      • ASP.NETFrameworks
      • MVCFrameworks
      • Microsoft SQL ServerDatabases
      • MySQLDatabases
      • SQL AzureDatabases
      • SQL Databases
      • Cosmos DBDatabases
      • SQL Data Warehouse Databases
      • Google AnalyticsAnalytics
      • PowerBI Analytics
      • AxureDesign
      • InVisionDesign
      • SketchDesign
      • ConfluenceManagement
      • JIRAManagement
      • WordpressCMS
      • SalesforceCRM
      • OutlookEmail
      • Salesforce Lead Gen

    Location

    The Loop is a vibrant area with all sorts of eateries, shops & theaters! Plus, the office is easy to get to with various train and bus stops close by.

    An Insider's view of Envoy Global

    What’s the vibe like in the office?

    The vibe in our office is open and welcoming! We have a mixture of people from all over which makes day to day interactions truly enriching. We make sure to get to know one another; rather it be at our monthly All Hands meetings,or grabbing a cup of Cold Brew in the kitchen. Our vibe is to “vibe” with one another & make Envoy one big happy family!

    Bri

    Office Manager & Executive Assistant

    How do you collaborate with other teams in the company?

    The marketing team at Envoy gets the opportunity to work with nearly every other team in the company to create exciting content and resources for customers and prospects. Collaborating across sales, product development and other departments really improves the quality of our work and fosters a great culture.

    Nidhi M.

    Content Marketing Associate

    What does career growth look like on your team?

    Career growth is about carrying a sense of urgency and accountability at all times. Build your career by finding the opportunity and not waiting for the opportunity to find you. It’s important to drive change amongst your team, company, but most importantly – yourself.

    Mike H.

    Sales Director

    How do your team's ideas influence the company's direction?

    Our weekly All Hands Meetings allow employees to see how the company is doing and ask questions to members of leadership. One of our core values is our ability to be candid: we hold start, stop, continue discussions, regular manager meetings, hackathons, and encourage all employees to bring up questions and suggestions to any member of leadership.

    Kira Meinzer

    Chief People Officer

    What makes someone successful on your team?

    At Envoy, success comes in many forms, but the one that stands out is someone being responsive and thorough. We all have great ideas, passionate about the industry, but when it comes down to it, getting the job done quickly and thoroughly allows us to build a great foundation for an even better product and workplace.

    Kristina Mossman

    Customer Relationship Specialist

    What are Envoy Global Perks + Benefits

    Envoy Global Benefits Overview

    •Convenient Chicago Loop location – 2 blocks from Metra trains and the CTA
    •Extremely competitive benefits plan including BCBS medical coverage, including employee dental and vision coverage, and a company-matched 401k plan that vests immediately
    •Annual accrual of 18 days of paid time off (PTO), 2 personal days, and 10 paid holidays per year
    •Paid Parental Leave Program
    •Casual work environment
    •Company sponsored lunches, happy hours, and events throughout the year
    •Healthy snacks & unlimited LaCroix
    •Monthly Product Lunch & Learns and ongoing Career Development/Training
    •Built In Chicago’s 2019 Best Places to Work
    •ITA Industry Disrupter Winner 2019
    •Chicago Innovation Award Winner 2019
    •Growing social responsibility programs & partnerships
    •Opportunity to work for an organization that changes lives every day!

    Culture
    Volunteer in local community
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Highly diverse management team
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Team workouts
    Mental health benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee Options Program
    Performance bonus
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Generous PTO
    18 days of PTO + 2 "Floating" days
    Paid volunteer time
    Sabbatical
    Envoy offers full-time employees with seven years of continued service the opportunity to take a four-week paid sabbatical.
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Recreational clubs
    Home-office stipend for remote employees
    Professional Development Benefits
    Job training & conferences
    Lunch and learns
    Promote from within
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications

    Additional Perks + Benefits

    We provide thorough and ongoing training. Highly competitive medical, dental, and vision insurance with an option for PPO or HMO. Regular opportunities to interact with co-workers through social events, intramurals, and collaborative projects. Fully stocked kitchen, including unlimited snacks, coffee, tea, and all of the flavored LaCroix you can handle!

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