Sales Operations Lead
Hireology empowers business owners to build great teams through an innovative, rapidly-evolving technology suite and world-class customer service. In 2017, we doubled the size of our business and are expecting 2018 to continue our trajectory. We’re scouring the country for eager, driven, self-starters to join our team to help us deliver on these astronomical expectations.
The Hireology Business Operations team seeks a Sales Operations Lead to partner with Hireology’s Customer Success teams to assist in defining and executing on our key strategic priorities. This leader will drive reporting and analyzing business trends, participate in strategic planning, and lead execution of those strategies. The ideal candidate has impeccable communication skills, rigorous project management discipline, and the analytic curiosity and expertise to drive efficiency, assess performance, and deliver positive business outcomes.
Key Responsibilities Include
Directly support the VP of Customer Success in executing and achieving company goals through strategic programs and initiatives.
Support the evolution, integration, and implementation of systems and processes to meet the rapid growth of the business.
Lead business planning initiatives.
Manage weekly cadenced business reporting and rhythm of business.
Identify reporting issues, gaps in processes, and drive timely resolution.
Prepare ad hoc analyses & participate on projects as needed.
Develop relationships and processes with sales, marketing, BI, finance, HR, operations, and other stakeholders to identify and address improvement opportunities.
Assist Customer Success Managers in all aspects of evaluating their teams’ performance.
Preferred Qualifications
5+ years experience in one or a combination of Sales Operations, program management, project management, Sales, and/or Account Management.
Experience working within a high-growth, technology company would be highly beneficial.
Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Strong written and verbal communication skills, with a track record of presenting to senior management
Ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
Rigorous organization, fluent multi-tasking skills, and comfort operating in ambiguous situations.
Deep experience with Microsoft Office Suite, including extensive knowledge of Excel
Demonstrated ability to define, refine and implement sales processes, procedures and policies
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations