Sales Ops Analyst

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Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

We are a portfolio company of Genstar Capital, a leading middle-market private equity firm focused on investments in targeted segments of the software, industrial technology, financial services and healthcare industries. We operate like a start-up tech company but have over $100 million in annual revenue, with more than 3,000 customers, and operate in 70+ countries.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of nearly 700 Spherions around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

This role has diverse responsibilities and influence across multiple functional areas, primarily in sales, but extending to executive-level support through execution of strategic initiatives and transformational projects.

Key Responsibilities

  • Manage and improve Salesforce™ by ensuring data accuracy and deal flow and system functionality / hygiene across opportunities, accounts and contacts.

  • Ensure fluid transactional processes among cross-functional stakeholders from sales, legal, FP&A, order management, and fulfillment.

  • Collaborate with Sales Managers in all aspects of evaluating their teams’ performance through custom Salesforce reports and ad hoc analysis.

  • Own and improve sales onboarding, communication and other sales enhancements / changes.

  • Ensure accurate and timely sales commission calculations and payments.

  • Identify reporting issues, gaps in processes, and drive timely resolution.

  • Assist weekly sales and services forecast presentations for field teams and executive leadership to evaluate progress against financial and other productivity targets.

  • Assist with ad hoc analysis and program execution for various company-wide initiatives, including integration of acquired or realigned businesses

Requirements

  • Minimum 2 years Salesforce experience

  • Strong analytical mindset

  • Familiarity with sales forecasting and pipeline methodologies

  • Experience with acquisitions and / or change management a plus

  • Efficient, resilient, independent problem-solving skills

  • Ability to execute from vision to outcome, guided by an understanding of the intent of assigned projects and tasks

Sphera is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status and other legally protected characteristics.

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Location

We are located right off of the Randolph/Wabash L stop in the Prudential Plaza with fantastic views of the Lake Michigan & Millennium Park.

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