Sales Representative - Bilingual

| Chicago
About Kin:
Here at Kin, we’re looking for self-motivated thinkers and innovators ready to make a change for our customers. We value tackling challenges head on and breaking down walls, but remaining chill about it.
Kin Insurance is an insurtech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in an industry largely untouched by tech, so we are always thinking big. 
We believe autonomy is key to job satisfaction, which is why we say the person closest to the problem should solve it. It’s also why we offer unlimited vacation time: we trust in our team to manage their own projects and time. If you want the chance to develop your skills, work with some of the best minds in the industry, and see what you’re really capable of, come learn and grow with us.
So, what’s the role?
Our sales team takes center stage in helping our customers choose the best policy for their home. You’ll be responsible for speaking to interested individuals about their home insurance needs, creating custom policies, and helping close the sale. We use a variety of in-house tools and technologies to make the process easier for our customers. Our Marketing team helps generate leads, your responsibility will be to contact homeowners to build custom quotes. You’ll be reaching out to warm leads and following up on past potential customers.
A day in the life could include:
- Responsible for speaking with customers to discuss home insurance options and quotes. We use an auto dialer technology to make the process seamless. We also connect with our customers via email and chat.
- Follow up on all outstanding potential customers daily
- Build custom policies for each customer using internal tools and systems
- Ask targeted questions to determine best policy for your customers
- Educate customers on the more finer points of home insurance
- Stay up to date on industry changes and trends
I’ve got the skills...but do I have the necessary ones?
- Comfortable working in a goal oriented environment with daily goals, metrics, and quotas
- Enjoy working in an ever changing environment. We’re disrupting a century old industry, that means we experiment with new techniques, strategies, and systems often
- Bilingual - Must be able to hold business level conversations in Spanish, we will teach you industry specific terms
- Able to work one weekend shift every four weeks
- Shifts needed:
 7 a.m. - 4 p.m.
8 a.m. - 5 p.m.
9 a.m. - 6 p.m.
10 a.m. - 7 p.m.
- Strong communication skills with the ability to build rapport over the phone
- Property and Casualty license or ability to obtain one within 60 days. We’ll provide training and support if you need to obtain your license.
- Superior time management skills
Oh, and don’t worry, we’ve got you covered.
Being in the insurance industry we recognize the importance of comprehensive benefits for you and your family. That’s why we provide a variety of options and coverage levels to customize a plan that’s right for you.
- Medical
- Dental
- Vision
- Commuter Benefit Plans
- Flexible PTO
- Flex Spending Accounts
- 401k
- Disability Insurance
- Life Insurance
- Onsite gym membership
- Company provided lunch several times a month
- Daily rotating option of snacks
- Sodas, unlimited flavored waters, coffee
These are just some of the benefits and perks we provide!
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Red ShiftDatabases

Location

Directly off of the Monroe Blue Line stop, our new office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!

Howard

Sales Consultant

How do you collaborate with other teams in the company?

Recent collaborations between the sales and customer service team inspired a new team altogether – Kin’s Customer Wellness Team, which I’m glad to be part of. It allows me to blend my sales skills with the CS team’s famous empathy when I check in with customers about their insurance and review their ongoing coverage needs

Deshaun

Sales and Customer Wellness Consultant

How does the company support your career growth?

Working at Kin has allowed me to take more ownership of my work and be empowered to contribute my skills meaningfully. I am encouraged to tackle challenging projects and find my own solutions along with feedback and support my colleagues generously provide.

Ivanna

QA and Scrum Master

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives

Jamie

COO

What does your typical day look like?

In customer service, there is no such thing as a typical day! There is always something to learn and new ways to think creatively to assist our customers. Being able to think fast and adapt to situations keeps the job exciting. I enjoy problem solving and creating exceptional customer service experiences for everyone I interact with.

Jean

Customer Service Assistant Manager

What are Kin Insurance Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Snacks!
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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