Senior Manager, Sales Strategy

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Industry-leading experts. Revolutionary technology. Transforming lives.

Level Ex uses state-of-the-art video game technology and cognitive neuroscience to accelerate the adoption curve of new techniques and products in medicine. Using the psychology of entertainment, our games drive an order of magnitude more engagement than other digital HCP marketing and training approaches…and we are just scratching the surface of what is possible.

We’re looking for an experienced Senior Manager, Sales Strategy to be part of our Sales & Strategy team, helping grow our pharmaceutical and medical device business. The Senior Manager, Sales Strategy will fill a critical role within the organization, working cross-functionally to align Level Ex capabilities with client objectives, developing strategic pitch presentations, and supporting our Sales organization to drive revenue. This individual must have experience in the pharmaceutical or medical device industries. 

Responsibilities  

Strategic Advisor

  • Collaborate with Level Ex Product, Marketing, and Operations teams to deliver analyses, insights, experiences, and actionable recommendations that inform the development of our products, pricing, and messaging
  • Foster trusted relationships internally and externally that serve as an advisor to establish best solutions that solve our clients’ needs
  • Utilizing expertise and consultative approach, partner with our Sales Reps to respond to inbound client requests, including those for tailored client presentations, data requests, and marketing collateral 
  • Oversee the development and maintenance of Sales manuals, objection handlers, and other reference documentation to aid our Sales Reps in their client discussions
  • Form strategies to establish Level Ex as a valued partner, exceeding client expectations
  • Support and enable revenue generation from industry and non-industry channels

Strategic Proposal Development - Commercial Clients

  • Lead client workshops, gather requirements, and draft strategic briefs to guide proposal and pricing development
  • Collaborate with internal subject matter experts to best position our products, ensuring that our recommendations meet client expectations with excellence and creativity 
  • Transform technical assumptions and requirements into easily-digestible and visually stimulating proposal presentations 
  • Partner with our Sales Operations Manager to develop strategic pricing recommendations based on client needs and budget considerations
  • Deliver proposal presentations to clients with exemplary communication skills, addressing questions with confidence, accuracy, and on brand

Qualifications

  • Minimum of 7+ years of experience in a business development or client strategy role, building solutions and recommendations that align with client needs
  • Must have experience working in pharmaceutical or medical device industries 
  • Comfort with business development or sales process in an agency setting or product company
  • Strategic thinker and self-starter with an aptitude for solving challenges in a creative, client-focused manner
  • Ability to demonstrate confidence in subject matter expertise and exemplary interpersonal skills
  • Ability to thrive in a fast-paced environment with multiple stakeholders and tight timelines
  • Deep experience with Microsoft Office (Excel, PowerPoint, etc.) and Google Suite (Docs, Sheets, Drive, etc.)

Benefits & Perks 

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 4 weeks of PTO
  • 100% remote for U.S. employees or ability to work out of our awesome downtown Chicago office if you desire
  • Medical, dental, vision insurance 
  • Pre-tax flex spending and commuter accounts
  • Unlimited cold brew and gourmet coffee, kombucha, Bevi sparkling water, and craft beer
  • Full kitchen and food options including breakfast, and both healthy and comfort snacks
  • Team after-hours events, like Board Game Night

Interested?  

Please send us your resume along with an optional cover letter detailing why you’re an excellent fit using the links below. We look forward to hearing from you and exploring the possibilities.

Diversity Statement

 Level Ex is the collective sum of all our individual experiences, backgrounds, and influences and we pride ourselves in growing and learning together. We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone’s individuality is respected, and everyone has an Identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Socials 

 Twitter, LinkedIn, Facebook, YouTube

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • SlackCollaboration
    • ZoomCollaboration
    • MiroCollaboration
    • AsanaProject Management
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those able to come to our awesome Chicago location
- Dental and vision insurance
- 401(k) with a generous company-paid match
- 4 weeks of PTO
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts
- Optional pet insurance

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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