At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!

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Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Position Overview 

The Corporate Trainer position is a highly visible role at Echo, and will be primarily responsible for delivering our New Hire & Inside Sales Training Programs in an effort to grow a successful sales force.  This role will manage the facilitation process and classroom environment, to ensure quality, consistency, and achievement of learning objectives. The Corporate Trainer will directly report to the Sales Development Manager within the Talent Optimization Department. 

Essential Job Functions 

Main Responsibilities  

• Facilitate New Hire & Inside Sales Training Program (5-30 employees) on a monthly basis on-site and/or remotely 

• New Hire & Inside Sales Training Program includes: 

• Transportation 101 

• Inside Sales Training Program 

• Work with Instructional Design team to understand content and purpose of training activities 

•  Analyze training needs to develop new training programs or modify/improve existing programs 

• Facilitate continuous training initiatives as indented by business stakeholders on-site and/or remotely 

• Management and delivery of follow-up training sessions 

• If needed, travel to off-site locations to facilitate training initiatives  

• Maintaining a consistent program delivery method as outlined in the Facilitator Handbook 

• Keep up-to-date with new industry standards and market shifts 

Additional Responsibilities  

• Provide internal client support by responding to employee / agent questions and issues  

• Help create and implement quality controls to enhance the learning experience  

• Ad-hoc Talent Optimization projects, as needed 

Position Requirements 

• 1+ year(s) tenure at Echo with Inside Sales experience  

• 3-5 years of previous work experience 

• Excellent oral and written communication skills 

• Solid understanding of business processes 

• Ability to travel (Up to 30-50% travel may be required) 

• Ability to captivate an audience and earn respect  

• Proven time management skills 

• Ability to adapt to changing environments and situations 

• Proficiency in all Echo systems (Optimizer, EchoIQ, EchoTrak, EchoCentral) 

• Working knowledge of Echo Sales and Operations processes 

• Proficiency in Microsoft PowerPoint, Excel, and Word 

Desired Qualities 

• Previous training experience is a plus 

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.