Do you love to develop amazing sales people? Because that's what we do.
Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.
We know sales is the backbone of business. That's why training our teams is a top priority. Our sales teams focus on building partnerships with Groupon merchants, and we spend our days showing them how. Plenty of companies offer sales “training” but Groupon offers professional sales development. Our trainers teach core selling principles in our GroupOnboarding program (GOB) and then accelerate the professional training of our teams in Groupon Sales University. We know what makes a phenomenal sales person and we provide our teams with the path to becoming one.
You will provide new-hire and ongoing training to the sales team, including the development and delivery of sales-related content as well as providing ongoing support of the sales organization. In addition to training on our core sales process and psychology, our Trainers are often at the forefront of new product launches and organizational changes, helping our teams flex and grow their process to meet business changes. Comfortable leading group and individual sessions, they are dynamic and knowledgeable coaches that provide a true support system for our sales representatives.
Responsibilities:
You will effectively build and deliver training materials to Groupon's sales organization in both initial and continued-learning environments
You will identify needs within organization and design training content to improve and influence results
You will be expected to work effectively by taking initiative in project management, remaining open to feedback and excelling in group collaboration
You will act as a liaison to other areas of the organization when new applications or products are being developed and rolled out
Effectively engage your audience as a dynamic and interactive presenter
Provide one-on-one coaching to sales representatives, acting as an available resource and guide
Qualifications:
2+ years in a sales training role or 5+ years of sales experience with experience providing support and coaching teams
You excel with public speaking and in situations where you're delivering new ideas
You are a curious and autonomous self-starter
You're an effective communicator and can diffuse even high-tension situations with ease
You have an uncanny ability to focus in a whirlwind of change, and can even maintain perfect pitch while singing “Wind of Change” by Scorpions
You have a passion for training and the learning environments that you create; you're committed to the success of others
You're adaptable and can think on your feet; you excel in an ever-changing environment
You're a natural leader, and you thrive in a team environment
You're a bright, critical thinker; you can make complex things simple
You're not afraid to fail, and you're always looking for ways to improve
You deliver feedback directly with a high degree of maturity and professionalism
You have interest and/or experience in data analytics, the tracking of success behind what happens in the classrooms
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.