Sales Trainer

| Chicago

 

Do you love to develop amazing sales people? Because that's what we do.

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

We know sales is the backbone of business. That's why training our teams is a top priority. Our sales teams focus on building partnerships with Groupon merchants, and we spend our days showing them how. Plenty of companies offer sales “training” but Groupon offers professional sales development. Our trainers teach core selling principles in our GroupOnboarding program (GOB) and then accelerate the professional training of our teams in Groupon Sales University. We know what makes a phenomenal sales person and we provide our teams with the path to becoming one.

 

You will provide new-hire and ongoing training to the sales team, including the development and delivery of sales-related content as well as providing ongoing support of the sales organization. In addition to training on our core sales process and psychology, our Trainers are often at the forefront of new product launches and organizational changes, helping our teams flex and grow their process to meet business changes. Comfortable leading group and individual sessions, they are dynamic and knowledgeable coaches that provide a true support system for our sales representatives.

 

Responsibilities:

  • You will effectively build and deliver training materials to Groupon's sales organization in both initial and continued-learning environments

  • You will identify needs within organization and design training content to improve and influence results

  • You will be expected to work effectively by taking initiative in project management, remaining open to feedback and excelling in group collaboration

  • You will act as a liaison to other areas of the organization when new applications or products are being developed and rolled out

  • Effectively engage your audience as a dynamic and interactive presenter

  • Provide one-on-one coaching to sales representatives, acting as an available resource and guide​

 

Qualifications:

  • 2+ years in a sales training role or 5+ years of sales experience with experience providing support and coaching teams

  • You excel with public speaking and in situations where you're delivering new ideas

  • You are a curious and autonomous self-starter

  • You're an effective communicator and can diffuse even high-tension situations with ease

  • You have an uncanny ability to focus in a whirlwind of change, and can even maintain perfect pitch while singing “Wind of Change” by Scorpions

  • You have a passion for training and the learning environments that you create; you're committed to the success of others

  • You're adaptable and can think on your feet; you excel in an ever-changing environment

  • You're a natural leader, and you thrive in a team environment

  • You're a bright, critical thinker; you can make complex things simple

  • You're not afraid to fail, and you're always looking for ways to improve

  • You deliver feedback directly with a high degree of maturity and professionalism

  • You have interest and/or experience in data analytics, the tracking of success behind what happens in the classrooms

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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