Grubhub
Chicago, IL

Sales Trainer

| Chicago

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Some Challenges You’ll Tackle

  • Conduct in person and remote sales onboarding programs.
  • Facilitate ongoing skill training for our sales teams.
  • Schedule onboarding programs and related training events for teams.
  • Work with Learning Solutions Leads, subject matter experts, and stakeholders to transform content into an effective in person or virtual learning experience.
  • Act as a subject matter expert by staying up to date on current processes, products, and platforms, as well as industry trends.
  • Collect feedback from trainees and managers on onboarding programs.
  • Partner with hiring managers and stakeholders to continuously improve the onboarding programs.
  • Create effective content in line with instructional design principles to fill knowledge gaps.

You Should Have

  • Strong facilitation, communication, and interpersonal skills
  • Coaching, training, or OD experience
  • In depth knowledge of sales training/ previous sales experience is a plus
  • Excellent follow up, organizational skills, project management skills and able to handle multiple tasks simultaneously
  • Hands on experience with e-learning platforms
  • Knowledge of instructional design principles
  • Sense of ownership
  • Proactive
  • Problem solving
See More

Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
Previous
Next

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

Be an Owner: We want every employee to be an owner at Grubhub and employees should benefit when stockholders benefit. All full-time employees are offered an equity grant upon hire.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Grubhub Careers Chicago
60

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Tap to close

Sr. Manager, Strategy & Operations (Marketplace Growth)

Grubhub
Chicago
6 days ago
+31
Grubhub is looking for an innately curious, deeply analytical and highly driven Senior Manager to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally.  In this role, you will be responsible for knowing the ‘who, what, and whys’ of the market dynamics in which Grubhub operates - continuously digging into data and trends from across the business and competitive landscape to define opportunities to drive our investment strategy. This role reports to the Vice President of Marketplace Growth and works closely with senior leaders across departments. We are looking for a scrappy, data-driven person with operational experience who knows who knows how to move quickly, work cross-functionally, take smart risks and leverage insights to drive outcomes.

Sr. Analyst, Marketplace Growth

Grubhub
Chicago
6 days ago
+31
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally.  In this role, you will be responsible for knowing the ‘who, what, and whys’ of our marketplace - continuously digging into trends and defining opportunities to drive our investment strategy. This role reports to the Manager of Marketplace Growth and works closely with senior leaders across departments. We are looking for a data-driven person with operational experience who knows who knows how to move quickly, work cross-functionally, take smart risks and leverage insights to drive outcomes.

Associate Account Advisor

Grubhub
Chicago
6 days ago
+31
As an Associate Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Associate Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

VP, Marketplace Loyalty

Grubhub
Chicago
6 days ago
+31
Responsible for driving incremental sales and customer retention through loyalty program incentives and functionality to Grubhub as well as our independent and enterprise restaurant partners via the Grubhub marketplace. Innovate the Grubhub Perks program as the umbrella loyalty program that houses the restaurant promotions and loyalty programs that utilizes modern gaming and loyalty mechanics (energy depletion, bounceback, sweepstakes style, contest, spin2win, etc.) to create a delightful experience. Utilize existing and create innovative restaurant program offerings that are flexible and easily comprehensible by the consumer that will fit under the Perks umbrella. Define further product requirements to fulfill the loyalty promise for Grubhub Perks, the restaurant loyalty programs, and promotions. Drive the supply of promotions across all markets for consumers to see Perks as a valuable and core part of their Grubhub (food delivery) experience and that there is never an “empty room” (no promotions) problem. Balance the economy and profitability of the program including defining Grubhub supplements to the base supply as well as a Grubhub level rewards structure. Develop key metrics for success and measure on an ongoing basis. Integrate loyalty into marketing CRM and other marketing programs. Work highly cross functionally with Independent/SMB Restaurants, Enterprise Restaurants, Marketing, Product, and Engineering to accomplish the goals since this is a highly interdependent program. 

Sales Account Executive

Grubhub
Chicago
6 days ago
+31
The Sales Account Exec (New Tech) role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Account Execs (New Tech) love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of growing Grubhub’s new restaurant tech within  or our existing restaurant partner network and new restaurants. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub’s new technology can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Sales Account Exec (New Tech)  with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Outside Business Development Representative

Grubhub
Chicago
6 days ago
+31
The Grubhub Outside Business Development Representative (New Tech) role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Outside Business Development Representative (New Tech) love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of growing Grubhub’s new restaurant tech within  or our existing restaurant partner network and new restaurants. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub’s new technology can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.

Manager, Workforce

Grubhub
Chicago
6 days ago
+31
Grubhub is looking for a Manager of WFM Systems who will support the WFM Tool( Verint, Reporting, Skilling Changes/Process, IVR verbiage and flow.   Assist team on a variety of projects and assist team members in reporting, analysis, and data integrity. Partner and liaison with verint/Five 9 relationship . We’re super protective of our culture so leading by example is a must! It’s also important that you’re self-motivated and have a “whatever it takes” attitude. Oh and of course, providing stellar customer service is a must. This role will report to our Director, Workforce Management. Our contact center continues to grow by leaps and bounds and we’re looking for the right people to come in and help us become more efficient. We’re looking for someone who is ready to dive in and start helping out.

Senior Engineer - Payments

Grubhub
Chicago
6 days ago
+31
Grubhub is looking for a senior engineer for our Payment Services team . This team is at the heart of our order-taking infrastructure.  We are looking to bolster this team by adding engineers experienced in building out fault-tolerant, high performance systems.  This team is perfect for individuals that are detail oriented, and have the desire to work on mission critical systems.  

Senior Manager, Engineering & Automation

Grubhub
Chicago
1 week ago
+31
The Senior Manager, Engineering & Automation is the leader of a senior-level multi-discipline technical and strategic team, tasked with designing, implementing and supporting all internal corporate systems for approximately 5,000 employees / outsource partners in over 20 office locations. This role, based in Chicago, reports to the Director of Corporate IT and is responsible for setting the strategic direction, providing leadership to and day-to-day management of the team and ensuring a consistent, highly available and quality deliverance of core services. 

Paid Social Marketing Manager

Grubhub
Chicago
2 weeks ago
+31
We’re looking for an inspiring leader to own the strategic direction of Grubhub’s digital advertising strategy with a focus on Paid Social, Remarketing, and Digital Video. In applying for this role, you should have an analytical background and have experience leveraging these channels to drive conversion. As a Marketing Manager, you will support growth marketing initiatives to acquire and retain diners, drivers, and restaurants.

Inside Sales Manager

Grubhub
Chicago
2 weeks ago
+31
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.

Sr. Scheduling & Forecasting Analyst

Grubhub
Chicago
2 weeks ago
+31
Grubhub is looking for a Senior Scheduling & Forecasting Analyst who will support the command center team on a variety of projects and assist team members in reporting, analysis, and workforce management. We’re super protective of our culture so leading by example is a must! It’s also important that you’re self-motivated and have a “whatever it takes” attitude. Oh and of course, providing stellar customer service is a must. This role will report to our Sr. Manager, Command Center. Our contact center continues to grow by leaps and bounds and we’re looking for the right people to come in and help us become more efficient. We’re looking for someone who is ready to dive in and start helping out.

Inbound Sales Representative

Grubhub
Chicago
2 weeks ago
+31
Qualify inbound leads and deliver top-notch customer service to potential restaurant clients in a quick and efficient manner. Receive inbound calls and email inquiries from restaurants across the country interested in joining our platform. Provide potential clients with necessary documents regarding joining our platform and ensure they are properly onboarded (once they sign up of course!). Be a Grubhub product expert and work to partner with the next wave of great local restaurants. Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identify needs and goals of the restaurant and demonstrate how GrubHub can help grow their business. Exceed high-volume sales goals while working within a team environment.

Analyst, Finance & Analytics

Grubhub
Chicago
2 weeks ago
+31
Track pricing changes and monitor impacts to daily fees. Collaborate with Marketing, Enterprise Team, & Pricing to ensure finance has comprehensive list of all promotions/free delivery. Quantify and report on impacts of promotion to financials. Analyze trends in Driver Pay and identify the impacts driving the components of cost. Runs management reports on a regular cadence. Support weekly forecasting exercise. Communicating business results to director- and executive-level leadership. Analyze variances from YoY and previous forecasts and provide explanations of results. Provides ad hoc analysis and special projects as required and quickly get to conclusion.

Content Strategist

Grubhub
Chicago
3 weeks ago
+31
We are looking for a Content Strategist to help create exceptional digital experiences. In this role you’ll utilize Grubhub’s voice and content standards for web and mobile to solve user needs. The position requires a customer focus, data savviness, and awareness of current practices for mobile and browser UX design and content. The ideal candidate will be comfortable with ambiguity, passionate about designing with words, and able to act well with minimal direction.

Sales Operations Manager

Grubhub
Chicago
3 weeks ago
+31
The Grubhub Inside Sales Operations Manager role is a great opportunity to leverage your sales, leadership and operational skills to make an impact across our entire sales team.  You’ll be on the front lines of building Grubhub’s sales infrastructure to ensure excellence and consistency across the sales team.  You’ll need to understand change management, leadership, process improvement and be able to command respect from the entire team.

iOS Technical Lead - Delivery

Grubhub
Chicago
1 month ago
+31
We are looking for an iOS Engineer to join our awesome delivery league and help us take our mobile experience to the next level. Our iOS team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology. Already, they have built a 100% Swift application that enables hundreds of thousands of gig economy workers to earn a living, everyday!  Innovation, research and creativity are always at the forefront of what we do, so if you're excited to work on a product that is changing the way food delivery is done around the country, we look forward to receiving your application.

Corporate Communications Associate

Grubhub
Chicago
1 month ago
+31
The ideal candidate is enthusiastic, resourceful, determined, and entrepreneurial. He or she should have experience working cross-functionally to develop external and internal communications that convey complex topics in an easy to understand way. This person will also work closely with the rest of the communications team to create and tell new higher-level corporate narratives, and ensure consistency in messaging across all our lines of business. Strong writing skills are a must, as well as the ability to keep up with a fast-paced environment.

Senior Technical Program Manager- Security

Grubhub
Chicago
1 month ago
+31
We’re looking for an experienced Technical Program Manager to oversee the execution of large, complex projects across multiple teams, functions, and departments. This highly-visible role is on the Security Engineering team within the Technology Organization, and you will work with Information Security, Technology and Product teams. You will analyze and work with stakeholders to drive needs for security, stability, and compliance (PCI, SOX, CCPA, GDPR) etc. through technical knowledge, project management techniques, and by devising short term and long-term strategies for expanding and enhancing Grubhub’s Security Program.

Sales Trainer

Grubhub
Chicago
1 month ago
+31
Conduct in person and remote sales onboarding programs. Facilitate ongoing skill training for our sales teams. Schedule onboarding programs and related training events for teams. Work with Learning Solutions Leads, subject matter experts, and stakeholders to transform content into an effective in person or virtual learning experience. Act as a subject matter expert by staying up to date on current processes, products, and platforms, as well as industry trends. Collect feedback from trainees and managers on onboarding programs. Partner with hiring managers and stakeholders to continuously improve the onboarding programs. Create effective content in line with instructional design principles to fill knowledge gaps.

Service Desk Manager

Grubhub
Chicago
1 month ago
Plan, coordinate and supervise the daily operations and workload for the IT Service Desk team. Ensuring adherence to departmental policy and procedures and provides metrics on IT Service Desk activities, performance, and operations. Experience with Enterprise-grade IT Management (ticketing) and support automation systems (e.g., Zendesk, ServiceNow, etc.) strongly preferred. Motivate and manage IT Service Desk Leads and Analysts in multiple offices. Act as an escalation point and expert for the team. Manage team on-call schedule and triage rotation. Work with the business to identify gaps or problems with existing processes.  Drive change. Act as quality control for the team -- addressing team ticket quality, responsiveness, thoroughness, ticket hygiene, etc.

Partner Operations Manager

Grubhub
Chicago
1 month ago
We are seeking a Partner Operations Manager to work closely with our third-party contact centers. We are looking for someone who is data-driven, business-minded, and results-oriented. Reporting to the Director, Care Operations, this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.

Director of Data Engineering

Grubhub
Chicago
1 month ago
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization. Grubhub Big data platforms are cutting edge and built primarily around a few core technologies including AWS EMR, Hive, Cassandra, S3 and Redshift for data storage. Apache Spark, python and Scala for data processing, Presto query engine and Azkaban for workflow management. You will also be interacting with several other technologies in the ecosystem primarily from acquisitions, partners or affiliates including Mysql, Postgress, SQL Server, Salesforce etc.

Sr. Product Manager

Grubhub
Chicago
1 month ago
You are a smart and driven Product Manager who defines and builds innovative experiences on both mobile and web platforms. You help develop a strategy and vision. You are skilled at building and executing roadmaps from idea to launching in market. You can connect the front end customer experience to back end functionality. You embrace this cross-functional role that requires you to work closely and successfully with senior leaders across the company, engineering, QA, design, customer care, finance and the rest of the product team.

Android Software Engineer II

Grubhub
Chicago
1 month ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.

VP, Public Relations

Grubhub
Chicago
1 month ago
The ideal candidate has experience building successful national and local PR programs, and a demonstrated ability to manage issues and overall media relations strategy. This person is enthusiastic, resourceful, determined and entrepreneurial with experience managing strong internal and external clients. He or she will need to manage multiple projects simultaneously and serve as a trusted advisor to Grubhub’s executive team. Strong writing skills and the ability to maintain a sense of calm and humor in the midst of a fast-paced and constantly evolving space are instrumental to success.

Manager, Monitoring and Support

Grubhub
Chicago
1 month ago
The Manager, Monitoring and Support, is responsible for building and leading a team of monitoring and support specialists. The support team will focus on remotely monitoring and supporting restaurants with Ultimate hardware. This team can solve any end to end problem that a restaurant with the ultimate system might have. Team members monitor restaurants in real-time and make appropriate proactive interventions to solve problems for customers. This team may have issues referred from other support teams, but will always be able to fully own a solution for the restaurant and will continue to “own” problems for the customer even when a problem must be referred to engineering. This team is incentivized to solve problems completely and quickly and minimize the rate of recurrence.

Account Manger, Ultimate

Grubhub
Chicago
1 month ago
Account Managers for GrubHub Ultimate are responsible for a portfolio of Ultimate restaurant accounts. GrubHub Ultimate is a new business for GrubHub that provides a fully-integrated ordering and operating system for restaurant dining, including GrubHub kiosks that are revolutionizing our industry. Account Managers for GrubHub Ultimate will be the main point of contact for partnered Ultimate restaurants implementing this new technology. You must be passionate about building and maintaining client relationships while proactively problem solving, leveraging cross-functional internal channels, for issues that partnered Ultimate restaurants surface to us. As an Account Manager, you’re not only responsible for creating positive relationships with partnered Ultimate restaurants, but also responsible for consulting with decision makers in providing operational and marketing support to maximize order count potential.

Sr. Software Engineer - Enterprise Innovation

Grubhub
Chicago
1 month ago
GrubHub is seeking passionate Senior Engineers to join its Enterprise Innovation Team. This team is at the center of expanding our ordering platform to help differentiate ourselves from other players in our space, as well as facilitate new channels for revenue generation. Who doesn’t love free lunch? A big part of our mission is building products that allow companies to enable their employees to order lunch and dinner with the company picking up the dime. Candidates in this space should have a strong desire to drive innovation by building feature rich, scalable systems that are conducive to evolution.

Procurement Manager

Grubhub
Chicago
1 month ago
Grubhub is looking for an innately-curious, data-driven, self-starting Procurement Manager.   Join Grubhub's newly formed Procurement function and execute on the vision to drive value and supply optimization across the organization.  The Procurement function is responsible for managing Grubhub's supplier spend and contracts, collaborating with business stakeholders to identify opportunities and execute on strategic priorities, and optimize the value within our supply base.  This role reports to the Director of Procurement and sits within Grubhub's Finance group.

Enterprise Accounts Associate

Grubhub
Chicago
1 month ago
The Associate, Enterprise Accounts role is the key contact for all Grubhub Enterprise Marketplace franchised accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on launch, retention, account maintenance, and revenue generation of franchised accounts. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Sr. Software Engineer

Grubhub
Chicago
1 month ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.

Software Engineering Team Lead - Ruby on Rails

Grubhub
Chicago
1 month ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Account Advisor

Grubhub
Chicago
1 month ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Senior Full Stack Engineer

Grubhub
Chicago
1 month ago
- Experience building and maintaining a large-scale, high-availability web application with an active and growing user base. - Confidence writing tests for high-risk functionality like financial transactions. - UI/UX design skills. - Mentorship of junior developers.

Director of Application Security

Grubhub
Chicago
1 month ago
We’re looking a Director of Application Security engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program.  

Director, Product Management

Grubhub
Chicago
1 month ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Team Lead Engineering - Restaurant Platform

Grubhub
Chicago
1 month ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant engineering team. You will conceptualize, design, build and deploy new and innovative products and services for the Grubhub Restaurant Platform to facilitate the wide offerings, capabilities, and feedback loops for our restaurant partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Site Reliability - Software Engineer II

Grubhub
Chicago
1 month ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Delivery group care for all services related to our driver network and logistics technologies. We work on the design of complex systems such as our automated dispatching algorithm (think traveling salesman problem) at an incredible + highly available (multi-dc) scale. This includes how our delivery partners interact with our systems to accept new assignments and deliver your food, the services (and algorithms) which dispatch work to delivery-partners to maximize efficiency while ensuring on-time deliveries, how delivery partners are paid, and so much more!

Cassandra DBA

Grubhub
Chicago
1 month ago
As a Site Reliability Engineer on the Platform Engineering team, it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be designing, building and testing Cassandra database infrastructure in all areas of the Grubhub infrastructure.  This core role owns the subject matter expertise in Cassandra and how to leverage it best.  You will also be called on to export knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.  

Android Software Engineer II - Mobile

Grubhub
Chicago
1 month ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.

Senior Front-End Engineer

Grubhub
Chicago
1 month ago
As a Sr. Front-End engineer on the restaurant team, you will be working with product managers, designers, and other engineers to figure out what needs to be done to build a feature, plan it out, and then execute – sometimes individually, sometimes leading a small group of other front-end engineers. This role will be a lot of heads-down development, but it also requires good communication with others, wise translation of product requirements into features, and sometimes directing the work of others.

Senior Insights Researcher (must have QUANT experience)

Grubhub
Chicago
1 month ago
About The Opportunity Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages). Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! Our team is adding a Senior Insights Researcher to focus on quantitative research and who is passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a researcher with experience collecting real-time customer feedback via email distributed, site intercept, NPS and CSAT surveys. This role will make an impact across the Product organization, helping us measure and improve the experience across all touchpoints. Some Challenges You’ll Tackle Conduct internal reviews of Grubhub’s current VoC process to identify areas of improvement Standardize and professionalize existing NPS and CSAT surveys using best practices; choose and implement third party tool(s) to aid with data collection and text analytics. Generate automated reports and dashboards of findings using Qualtrics, and potentially SQL and Tableau; set up text analytics process to identify key trends in feedback over time. Be Grubhub’s expert and advocate for the customer point of view; use research and data to develop business cases for improving the user experience. Set up regular reporting of experience KPIs; generate a closed-loop process internally for surfacing user feedback to key leaders and driving actions forward. Work with internal partners to generate a process for closing the loop with customers who leave feedback on our various channels You Should Have 3+ years of experience in ux or market research, customer experience, business / marketing analytics, or other role with a heavy quantitative bent Bachelor's degree required, ideally in research, business, marketing, or other related field Experience leading large, complicated projects; comfortable leading and influencing key stakeholders from many different departments Self-starter who is comfortable working with minimal supervision; thrives in highly complex or ambiguous situations Intermediate skill with Qualtrics, Wootric, SQL, Tableau, and statistical analysis tools such as SPSS is preferred Text analytics experience using natural language processing tools a plus Experience in ecommerce technology preferred And Of Course, Perks! Flexible PTO. It’s true, no strings attached and all the time you need to recharge. Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks. Free Food. Kitchens are stocked and free Grubhub each week. Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it. Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be. Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

SEM Manager

Grubhub
Chicago
1 month ago
As Growth Marketing Manager, SEM you’ll play a key role in growing and shaping the strategic direction of Grubhub’s paid search program. This position is responsible for facilitating growth of Grubhub’s 3-sided network of diners, drivers, and restaurants. The ideal candidate for this role will actively bring new ideas to the table and have the skillset to turn them from concept to reality. You’ll embrace taking risks and challenge the existing approach to develop new methods to take SEM performance to the next level.

Sr. Manager, Finance & Analytics

Grubhub
Chicago
1 month ago
Grubhub is looking for an innately-curious, data-driven, self-starting Sr. Manager to oversee Business Analytics. This role will sit within the Finance team, the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization. In this role, you will partner with departments across the company to conceptualize ambiguous business problems, distill data down into clear trends and conclusions, and leverage these conclusions to guide decision making. This role reports to the VP of Finance and Analytics.

Manager, Pricing

Grubhub
Chicago
1 month ago
As a Pricing Manager you will be responsible for developing and implementing pricing strategies, building stakeholder support, and working with analytics partners to define and optimize business outcomes. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Sr. Analyst, Pricing

Grubhub
Chicago
1 month ago
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

HR Business Partner

Grubhub
Chicago
1 month ago
As an HRBP on the people team, you will be responsible for providing HR partnership for key business units in our Chicago headquarters location. The ideal candidate will be a true business partner that will proactively collaborate with leaders in the development and implementation of HR to optimize talent, process and culture. 

Senior Network Cloud Engineer

Grubhub
Chicago
1 month ago
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Team Lead

Grubhub
Chicago
1 month ago
Manage the daily workflow for a team of up to twenty Associates and Specialists, with the help of a Team Coordinator. Assist the Data Operations Manager with the development of daily & monthly goals & priorities. Held accountable by the Data Operations Manager for team’s ability to hit the daily & monthly goals. Expected to communicate the team’s progress towards all goals to the Data Ops Manager and Sr. Manager. Adjust the team’s process/workflow as needed based on upcoming significant impacts/changes communicated to you by the Data Ops Manager. Act as a subject matter expert and represent the team’s perspectives during continuous improvement efforts. Assist the Data Ops Manager with predicting staff changes based on KPI issues and/or expected attrition. Responsible for clear and concise communication to the team. Support the Coordinator with escalated issues from Associates/Specialists, restaurants and other internal departments. Dedicate some time each day to answer questions from the Coordinator and Associates/Specialists. Maintain a fun culture and environment in alignment with the Grubhub values. Maintain positive working relationships with external and internal clients.

Senior Software Engineer - Delivery

Grubhub
Chicago
1 month ago
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Senior Systems Cloud Engineer

Grubhub
Chicago
1 month ago
Planning, analysis, design, implementation and maintenance of systems and networks, virtual machines, container solutions, open source applications, and variety of databases in both cloud and on on-premise hosting environments. Perform system environment buildouts, process automation, datacenter setup, hardware installation, maintenance and support, and documentation of operating procedures and processes. Analyze system activity and problems to discover and prevent systematic errors. Recommend system design changes/enhancements for improved systems availability and performance. Work closely with various teams for the migration of resources from on-premise to cloud environments and utilize toolchain, scripts, automation for each stage in the infrastructure deployment. Monitor, track, report, and proactively address issues taking a holistic view of health and supportability requirements, including documentation, monitoring, logging, high availability configuration, capacity and disaster recovery plans.  Configure and utilize a variety of system management, log analysis, monitoring and alert management tools such as DataDog, Splunk, Device42.

Director, Strategic Partnerships - Key Partner Management

Grubhub
Chicago
2 months ago
We’re looking for a Director, Strategic Partnerships to manage and grow key existing partnerships across multiple areas of Grubhub’s business that are instrumental in driving our core goals of diner and order growth. This is a great opportunity to own and manage cross-functional partnerships with third parties, including Food Service Providers, payment processors, and marketing affiliates; and actively identify growth opportunities in those partnerships that unlock new orders on our platform.

Inside Sales Executive

Grubhub
Chicago
2 months ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Sr. Front-End Engineer- Corporate

Grubhub
Chicago
2 months ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that come with heavy, infrequent production releases. 

Technical Lead - Cloud Security

Grubhub
Chicago
2 months ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Database Engineer II (MySQL/Cassandra)

Grubhub
Chicago
2 months ago
GrubHub is looking for an experienced MySQL/Cassandra Database engineer for its Database Engineering team, responsible for MySQL and Cassandra databases. You will be working with a team of passionate and skilled database engineers responsible for installing, configuring, administering and maintaining MySQL and Cassandra databases. GrubHub OLTP database platforms are built primarily around AWS/on-premisesarchitecture. A few core database technologies are MySQL, SQL server and 550 node Cassandra cluster.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
2 months ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Site Reliability Engineer I

Grubhub
Chicago
2 months ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Technical Lead (Data Engineering)

Grubhub
Chicago
2 months ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.