About Outcome Health

We Are:

A healthcare innovation company

Our Strategy:

Reinventing in the point of care

Our Purpose: 

Facilitating a better personal Outcome

Whether it’s supporting the diagnosis of a family member or as patients ourselves, we all have

connections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.

We are looking for people to bring their diverse talent, perspectives and career experiences to help us create the future in point of care.

Join our expanding team and be part of creating #ABetterOutcome.

Summary/Objective: 

Talented Salesforce Administrator will lead the ongoing development of the salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units and subject matter experts to identify, develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of the Salesforce CRM platform.

• Ability to comprehend client requirements and provide the Business Solutions
• Build confidence and trust with managers and end users
• Ability to create project/implementation estimates
• Ability to function in a team
• Strong communication skills

Responsibilities:

• Serve as primary system administrator for the Salesforce.com environment
• Handle all administrative functions including user account maintenance, reports/dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Coordinate the evaluation, scope and completion of new development requests
• Effectively act as a liaison between our users and the application development teams
• Work with functional leads to transform and develop new requirements into design, implementation. Effectively work with management and other development staff to accomplish Salesforce.com project deliverables.
• Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce CRM capabilities.
• Effectively balance and prioritize multiple projects concurrently.

Career Experiences & Skills:

• Excellent project management skills
• Creative and analytical thinker with strong problem-solving skills
• Exceptional verbal and written communication skills
• Ability to communicate effectively at all levels of the organization.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
• Minimum two years of experience as a Salesforce.com administrator
• Salesforce Certified Administrator - (Salesforce Certified Advanced Administrator and/or Salesforce Certified Platform App Builder preferred)
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
•  Experience with SFDC Communities, Field Services Lighting, SF Lightning a plus
• Strong understanding of Salesforce.com best practices and functionality
• A demonstrated ability to understand and articulate complex requirements
• Previous experience working in a SCRUM or agile environment preferred

Travel
Travel may occasionally be required but will make up Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Outcome Health does not discriminate in employment opportunities or practices on the basis of age, race, gender, gender identity (including gender nonconformity and status as a transgender or transsexual individual), gender expression, color, religion, creed, national origin, ancestry, sex (including pregnancy), medical condition, physical or mental disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, citizenship, genetic information, past, current or prospective service in the uniformed services, and other characteristics protected under applicable state, federal, or local law.