Salesforce Administrator

| Chicago
About Outcome Health
We Are:
A healthcare innovation company
Our Strategy:
Reinventing in the point of care
Our Purpose: 
Facilitating a better personal Outcome
Whether it’s supporting the diagnosis of a family member or as patients ourselves, we all have
connections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.
We are looking for people to bring their diverse talent, perspectives and career experiences to help us create the future in point of care.
Join our expanding team and be part of creating #ABetterOutcome.
Summary/Objective: 
Talented Salesforce Administrator will lead the ongoing development of the salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units and subject matter experts to identify, develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of the Salesforce CRM platform.
  • Ability to comprehend client requirements and provide the Business Solutions
  • Build confidence and trust with managers and end users
  • Ability to create project/implementation estimates
  • Ability to function in a team
  • Strong communication skills
Responsibilities:
  • Serve as primary system administrator for the Salesforce.com environment
  • Handle all administrative functions including user account maintenance, reports/dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new development requests
  • Effectively act as a liaison between our users and the application development teams
  • Work with functional leads to transform and develop new requirements into design, implementation. Effectively work with management and other development staff to accomplish Salesforce.com project deliverables.
  • Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce CRM capabilities.
  • Effectively balance and prioritize multiple projects concurrently.
Career Experiences & Skills:
  • Excellent project management skills
  • Creative and analytical thinker with strong problem-solving skills
  • Exceptional verbal and written communication skills
  • Ability to communicate effectively at all levels of the organization.
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
  • Minimum two years of experience as a Salesforce.com administrator
  • Salesforce Certified Administrator - (Salesforce Certified Advanced Administrator and/or Salesforce Certified Platform App Builder preferred)
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  •  Experience with SFDC Communities, Field Services Lighting, SF Lightning a plus
  • Strong understanding of Salesforce.com best practices and functionality
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment preferred
Travel
Travel may occasionally be required but will make up Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Outcome Health does not discriminate in employment opportunities or practices on the basis of age, race, gender, gender identity (including gender nonconformity and status as a transgender or transsexual individual), gender expression, color, religion, creed, national origin, ancestry, sex (including pregnancy), medical condition, physical or mental disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, citizenship, genetic information, past, current or prospective service in the uniformed services, and other characteristics protected under applicable state, federal, or local law. 
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages

Location

330 N. Wabash, Chicago, IL 60611

What are Outcome Health Perks + Benefits

Outcome Health Benefits Overview

Our comprehensive benefits program exists to support every part of our lives, so we can bring our whole selves to work.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
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