Salesforce Administrator

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BigTime Software delivers time-tracking, billing and project management software for more than 2,000 firms, tracking over $2 billion in billable time each year.  Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a venture-funded company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue and improving profitability.  

If you love what you do, and want to work in a small team environment that will challenge you to do your best, then check us out!

BigTime Software is looking to add our first Salesforce Administrator.  Reporting to the CFO, the Salesforce Administrator will be responsible for and keeping the sales and marketing process running efficiently.  The ideal candidate will be a highly motivated self-starter with experience running Salesforce in a very fast-paced and dynamic environment, and a passion for finding and owning opportunities.  

As the Salesforce Administrator, you will be responsible for:

  • Provide daily administration and support of Salesforce, including customization of objects, fields, record types, reports / dashboards and page layouts

  • Develop automation and process improvement opportunities through tasks, process builder workflows, validation rules and/or alerts to improve the usability of Salesforce

  • Own all technical aspects of Salesforce, including data migration, data quality, systems integrations, potential 3rd party applications and AppExchange products

  • Overseeing business processes, analyzing areas of opportunity, data structure and reporting

  • Troubleshoot, identify root cause, find & implement solutions

  • Set up and train new users

  • Manage platform updates to Salesforce, and communicate to end-users

  • Ensure the overall cohesiveness and accuracy of the Salesforce ecosystems as it relates to data, architecture, and potential future systems integrations

  • Design technical solutions and identify integration opportunities with applications

  • Make recommendations for improving processes and data using Salesforce best practices

  • Work with the senior leadership on adhoc analysis as needed

Okay, we’ve laid out what the job is - now are you qualified? Here are the minimum qualifications we’re looking for in a Salesforce Administrator:

  • 2+ year of professional experience as a Salesforce administrator, including some formal training on SFDC

  • Salesforce certification required

  • BA/BS degree preferred

  • Strong Microsoft Office skills

  • Understanding of various pricing strategies, including SaaS and usage pricing and billing models

  • Ability to prioritize tasks and multi-task in a very fast-paced environment

  • Experience successfully scaling processes and programs within a high-growth company

  • Excellent problem-solving and analytical skills

  • Demonstrated ability to work collaboratively with a team of professionals at all levels

Applicants must be authorized to work in the U.S.  BigTime Software, Inc. is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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311 South Wacker Dr., Chicago, IL 60606

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

- Opportunities for Advancement
- Company Provided Latest Technology & Software Tools
- Great, Convenient Downtown/Loop Location
- Company Paid Health & Dental Plans
- Weekly Catered Lunch and Whole Company Meeting
- Minimum of 11 Paid Holidays
- 401(k) Savings Plan
- Snacks, Coffee, Soda Pop and More

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Annually.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at the team's discretion.
Professional Development Benefits
Job Training & Conferences
BigTime offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Lunch and learns
BigTime hosts lunch and learn meetings weekly.
Cross functional training encouraged
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