Sr Biomedical Solutions Specialist

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Open to Long-Term Remote For U.S.-Based Candidates

Level Ex is transforming the way medical professionals hone their skills by practicing high-risk procedures and earning training credit with the latest medical devices and diagnostic treatments in our industry-leading 3D mobile games. In the last five years Level Ex has exponentially grown, hiring top talent from the video games industry, the digital health ecosystem, and leading medical institutions. Our clients include top 20 pharmaceutical, biotech, and medical device companies including Baxter, Pfizer, Merck, and Medtronic, as well as leading medical associations.

We're a collaborative, highly creative, and mission-driven team that's looking for like-minded people excited to change the status quo in medicine. Our medical research team works closely with expert physicians around the country to:

  • Identify the key challenges of their specialty - rare/difficult cases, new procedures, and novel devices
  • Understand (at previously unexplored depths) how human anatomy, medical devices, and treatments function in a wide range of scenarios

What You'll Be Doing With Us

  • Review and categorize medical content across diseases, conditions, procedures, and other interventions
  • Lead team members as well as conduct research on trends and behaviors occurring in healthcare
  • Tabulate and synthesize market research information
  • Work with a team of physician advisors, clinical, and content experts to gather ongoing medical information for product and marketing teams)
  • Manage ongoing discussions with leading physicians regarding disease presentations, best practices, and procedures
  • Synthesize case descriptions for virtual surgery cases
  • Support the team on other research-driven tasks
  • Support the design and execution of primary market research for R&D and marketing
  • Responsible for providing strategic feedback and recommendations across your team and/or product and support any goals and development of activities that the team requires

Who We Want To Meet

  • Minimum of 2+ years working in the medical field: U.S. medical education company, medical publisher, academic institution, hospital, and/or medical device/pharma manufacturer or equivalent work experience
  • Advanced degree (MD/DO, PharmD, PhD, Master's Bioengineering, RN, NP, PA) preferred
  • Proven medical communication skills - with experience communicating extensively with clinicians
  • Deep background in content planning, developing content roadmaps, reference documentation, high-volume editing, content optimization, and clinical accuracy
  • Ability to manage shifting deadlines and high-volume projects with a cross-functional team
  • Maintain an in-depth understanding of the practice of medicine and current trends in patient care across 15+ medical specialties

Benefits & Perks

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 100% remote for all U.S. employees
  • Family-friendly benefits; 4 weeks of PTO, 2 weeks of company holidays, dental, vision, optional pet insurance, and more!
  • Monthly snack allowance sent to your home - or choose a snack pack instead
  • Remote-friendly events ie. board games tabletop simulator, Jackbox Games, DEI events, game jams, virtual happy hours

Interested?

Please send us your resume along with an optional cover letter detailing why you're an excellent fit using the links below. We look forward to hearing from you and exploring the possibilities.

Level Ex is an Equal Opportunity Employer (EOE).

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Unity3DServices
    • Unreal EngineServices
    • Autodesk MayaServices
    • ZBrushServices
    • NotionServices
    • Adobe CCServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • MiroCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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