Company
Some great ideas are born in the garage.  Others in a dorm room.  Or over pizza and beer.  Some form like the perfect wave.

ServiceNow, the fastest-growing enterprise company over $1 Billion, is changing the way people work. The company was founded on the beach in San Diego in 2004 with the belief that getting simple stuff done at work shouldn’t be so hard. And that the complex stuff should be easier to manage. We envisioned a world where anyone could create workflows that worked for—not against—them. The ServiceNow cloud‑based platform was built to simplify the way work gets done.

Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that’s meaningful, not menial.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

 The Role:

The Senior Director of Sales, Product Line (PLS) IT Solutions - West, is responsible for leading a rapid expansion of ServiceNow in the market.  This will be achieved through building, leading, mentoring and developing the team Regional Sales Directors managing our ITOM, ITBM and SAM solutions across the 50% of the Americas Market (Area).  The ideal candidate must have deep experience in SaaS sales leadership and have the drive and motivation to build a team in order to drive revenues and rapidly gain customers within new markets. 

What you get to do in this role:

• Recruit, build, and mentor a team of direct Sales Directors/Managers to drive rapid new business sales growth in the Area.
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the Area.
• Actively engage in business planning, relationship development and opportunity development focused on driving customer success through outcome-based solutions.
• Recruit, coach and mentor team members to drive excellence.
• Be a trusted advisor and leader who sets a high-bar, leading from the front.
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team.
• Manage and report accurate forecast and pipeline to the business.
• Achievement of sales goals on a quarterly and annual basis is required.
• Proven ability to carry C level conversations focused on business outcomes.
• Build effective working relationships with Solution Consulting, Technical Support, Professional Services, Marketing and the ServiceNow executive team.

 In order to be successful in this role, we need someone who has:

• 10+ years’ experience managing a team of field-based sales managers in a matrixed sales environment in the enterprise software space
• Extensive track record of recruiting, coaching and promoting exceptional sales team including sales managers and individual contributors
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals
• A track record of managing a growing team in different geographical locations across the United States
• Ability to understand the 'bigger picture' and business drivers around IT
• Strong business and financial acumen
• A proven and consistent track record selling to enterprise level customers and established relationship at the C-suite level
• Strong organization, communication, team work, presentation, problem solving and time management skills
• Experience inspiring the team to follow defined best practices
• The ability to navigate and collaborate through complex opportunities
• A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills
• Successfully managed a matrixed team of Directors, and sales representatives
• The willingness and ability to travel 60% of the time
• A Bachelor’s degree; an MBA is a plus

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.