Why work at Logiwa?

Logiwa is a rocket headed straight for the moon! Since 2017 we've grown to become the leading provider of cloud-powered ordering and fulfillment software for B2C and Direct-to-Consumer companies in an industry that’s growing by leaps and bounds. As e-commerce continues to take off, the sky is not even the limit for us.

If you’re looking for a place where your career can take off, for a company that is passionate about their people, and for products that are helping redefine the way companies do business, then we’re looking for you!

We provide a fun, inclusive, and collaborative environment with endless opportunities for growth. Whoever you are- rocket enthusiast, mountaineer, chess master, or Netflix binger- come find your place with us here at Logiwa. Take a look and see how you can contribute to this fast-growing team.

The Job Description

      Logiwa is looking for a talented Senior Sales and Marketing Operations Analyst to join fast-growing team. As the Senior Sales and Marketing Operations Analyst, you will be responsible for the development and ongoing oversight of sales and marketing processes, tools and resources to drive efficiency and productivity across our sales organization, and you will partner closely with sales leadership and key stakeholders across the Go-to-Market organization and Finance. You will also be called on to assess and enhance our KPI and metrics framework and reporting to track progress and achievement of our goals, and to work with our sales compensation team on our compensation programs. This role is a hybrid of sales operations, sales planning and analytics and combines strategic thinking with being comfortable with hands-on work on project deliverables and data analysis, and it requires a depth of experience in high growth SaaS markets. In short, we are looking for an experienced candidate that can cover the breadth of sales operations and strategy at a high-growth SaaS company.

What a day is like:

• Direct the development and continuous improvement of core sales processes, operational policies and procedures to ensure operational efficiency and boost sales productivity, in collaboration with key stakeholders (including sales, marketing, customer success, finance).

• Proactively identify bottlenecks in core sales processes and execute business process improvement initiatives to make the sales machine run faster and more smoothly.

• Play a key role in the annual sales planning process, including but not limited to budget and headcount setting and allocation, account and territory planning, role definitions, bookings targets, capacity analysis, quota setting and deployment.

• Develop, manage and improve key metrics and performance reporting (including the sales forecast) across sales and the wider go-to-market organization to measure sales and business performance and develop actionable insights to improve performance. 

• Work with marketing on development, management and measurement of shared sales and marketing processes, including lead management.

• Liaise with the Executive team on technology requirements for go-to-market organization and on procurement, implementation, roll-out and rationalization of systems and tools.

• Work with the compensation team, finance and human resources to develop, manage and improve the sales compensation program across a variety of roles and to assess the success of the deployed incentives.

• Partner with sales to ensure opportunities are properly created and tracked in Hubspot including stage, probability, booking amount, and various other required fields.

• Provide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunities.

• Establish strong relationships with the sales organization to understand their needs and perspective and serve as their trusted advisor and operations leader

What you bring to the role:

• 2+ years of experience in sales operations, planning and strategy at a high-growth SaaS company; previous sales or sales management experience a plus

• Experience with CRM and Marketing Automation solutions is required

• Structured, analytical thinker with the ability to translate business priorities and needs into plans, tactics and deliverables that can be implemented

• Comfortable with data, including modeling and analysis (Google Sheets) and reporting of results (charts, slides, reports and dashboards)

• Strong project management skills

• Proficiency in Hubspot and Zoominfo knowledge is a plus