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Senior Sales Operations Analyst

| Chicago
ActiveCampaign is the marketing automation leader for small and mid sized businesses (SMB's) around the globe. Through a sophisticated yet easy-to-use platform and tools, we allow our customers to make meaningful connections to their customers. Often, we are the center of our customer's marketing strategies and critical to their success and future.
As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 75,000 today to millions.
Our growing Revenue Operations team is currently looking for a Senior Sales Operations Analyst. Our Revenue Ops team is responsible for enabling ActiveCampaign’s Sales and Success organizations through Sales Strategy, Analytics, and Sales Operations.

What your day could consist of:

  • Lead the compensation design and execution of all Sales and Success employees and managers.
  • Own the monthly and quarterly target setting processes for Sales/Success, collaborating with leadership and Finance to align on results.
  • Own the global sales forecasting and headcount model, analyzing growth and headcount needs in each of the 4 regional AC locations.
  • Collaborate with Sales and Success leadership on a regular basis, driving a metric-driven culture in MBRs and QBRs.
  • Work cross-functionally with departments such as Marketing, Finance, and IT on ad hoc strategic and operational projects.
  • Independently drive a number of strategic, value-add projects on a monthly basis such as developing a lead ranking methodology, analyzing customer health and identifying at risk accounts, and project managing the roll-out of new product releases for Sales/Success.

What you'll need:

  • 2-4 years of experience in Sales Operations or Business Operations role.
  • Familiarity with a CRM or Salesforce equivalent.
  • Continuous improvement mindset.
  • Excellent communication and business operations acumen.
  • Proficiency in SQL preferred.
  • Experience in Tableau, Looker, or similar interfaces preferred.
  • A strong sense of urgency, accountability, and desire to operate within an SMB first mind set.
  • Prior experience within a fast-growth environment.

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We'll share all the details later on but in summary: comprehensive health and welfare benefits including no premiums for employees, open time off plan, generous 401(k) matching with no vesting, lunch and endless snacks/ beverages, reimbursed commuting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • TrelloManagement
    • ActiveCampaignCRM

Location

Beautiful Chicago Loop Office overlooking State Street with views of the lake and Millennium Park and is minutes from the Metra & CTA.

What are ActiveCampaign Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Daily Catered Lunches. Open Vacation Policy. Dual monitor & stand-up desk workstation. FOND Membership. Peer Recognition Program (bonuses). Work/Life Balance. Competitive Salaries.

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