Senior Solutions Consultant - Scale and Emerging Enterprise
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT WE'RE LOOKING FOR
The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and creativity, bringing your technical knowledge to bear in a sales setting.
Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.
Our Solutions Consultants operate in a strategic capacity and are true partners for our sales team. In this role, you’ll have the opportunity to advise the world’s most recognizable brands at every level of the organization: from marketers and engineers to executives and pioneers.
Travel is required for this role, and will vary depending on the business segment which you’re supporting.
WHAT YOU’LL DO
We solve our customers’ problems. You’ll map your knowledge of Braze, its capabilities, partner ecosystem, and more to each prospective customer’s unique ecosystem, business goals, and desired outcomes.
This customer-facing role is an opportunity to bring your skills as a Pre-Sales Engineer, Technical Solutions Consultant, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.
At Braze, we are always researching the latest in product release notes and learning something new. All of this means no two days are the same, but every day has a new challenge to solve.
WHO YOU ARE
Sales Skills:
- Art of Storytelling- You’re a great presenter and an engaging storyteller. Your creativity is front and center. People say you’re a great communicator! You leave people with the impression that you are really listening to them, and the stories you tell leave them feeling understood.
- Executive Presence - You know how to inspire confidence and establish trust with all levels of an organization: from individual contributors to C-suite executives. using language that appropriately translates complex technical and business information.
- Seller Confidence - You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
Technical Skills:
- Embrace Curiosity - You have a high level of intellectual curiosity. You see opportunity and embrace a growth mindset. You love to think big and demonstrate excellence in the application of technology to solve all kinds of problems.
- Seek the Truth- As the technical advisor in the sales cycles, we are empowered to seek the truth and the solutions for our customers. You’re analytical and have the technical experience to build upon. This also means you’re skilled at conveying technical concepts simply and concisely.
- You have domain knowledge of three or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,550 and $110,740/year with an expected On Target Earnings (OTE) between $135,900 and $158,200/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
