Solution Architect - Fraud and Identity Solution
What We'll BringAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology!
What You'll Bring5+ years in experience in fraud and identity verification fields
Troubleshooting skills to identify technical issues and comfort communicating with technical developers with an energy to drive fixes improvements so you deliver great results for customers
Ability to take ownership of developer relationship’s, tasks, processes and end product; and the ability to thrive in a fast paced environment that is change and growth oriented
Strong project management / time management skills to coordinate opportunities, implementations and support activities across the organization
Strong communication, organizational, collaboration and planning skills
What We’d Love to See:
A relevant Undergraduate degree in IT, software development or related fields is desirable
Cloud hosting technologies knowledge is desirable
Impact You'll MakeIDVision is a core focus at TU. The IDVision team supports TransUnion’s business and consumer systems by improving the efficiency of business operations, applications and operating systems. We offer leading Digital Verification and Fraud Prevention solutions that integrate state of the art technologies to solve complex fraud problems. We are seeking a Solution Architect to join the IDVision Operations team. You will be responsible for working closely with our customers, advisors, sales and product teams to define and manage technical integrations within our IDVision platforms.
As an IDVision Solution Architect, you will work as one of the primary technical solution architects during sales and the customer onboarding and support process. This is a critical and highly visible position in a fast growing and dynamic business unit. Your contribution and impact include the following:
You will serve as the primary technical point of contact and subject matter expert for internal and external clients and partners for current ID Vision implementations, Digital Verification, and Fraud Prevention Exchange
You will engage directly with all necessary resources to provide technical understanding and demonstrate industry knowledge for integration of our IDVision products; then instruct clients on how to implement the Digital Verification and/or Fraud Prevention Exchange product based on the recommended integration solution
You will provide support to customer technical resources, and ensure all integrations are completed with a focus on quality and integrity
You will also work closely with the Operations team to ensure a clear understanding of scope and operational goals, to deliver a successful integration and customer experience