Bringg
Chicago, IL
Hybrid

Implementation Manager (USA)

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Bringg's Implementation Manager (Solutions Architect) is an expert in Bringg’s software which helps customers to implement and customize the software to meet their complex and unique needs. They work with customers on short- and medium-term projects to scope, design, implement, and launch Bringg’s solution. This includes both initial implementations for new Bringg customers as well as expansion projects with existing customers to launch new workflows, implement new features, or expand to new lines of business. Implementation Manager work closely with Customer Success Managers to manage the scope and timelines of their projects and with Product managers for new features and new use cases.

Responsibilities:

  • Implement Bringg software at our customers by serving as the primary technical point of contact for short- and medium-term implementation projects.
  • Manage all aspects of implementation projects, including scope, timeline, in consultation with the Customer Success Manager.
  • Scope and gather requirements for new use-cases with customers to understand their workflow needs, and map those requirements to the appropriate features within the Bringg platform.
  • Lead the implementation of projects, including configuring the Bringg platform as well as working with customer development teams to design integrations between customer systems and Bringg.
  • Work with Bringg’s Product and R&D teams to design and implement new features when needed to ensure that the features developed will meet the needs of customers.
  • Serve as product experts in various features and use-cases for Bringg, both internally and with customers.

Skills /Experience Requirements:

  • At least 3 years’ experience in Software delivery projects with international large enterprise
  • Technical background with APIs, product implementation, and integrations  
  • Deep business understanding of the customer business & market  
  • Experience in functional requirement gathering and scoping of software projects with large customers
  • Technical knowledge and skills related to software solutions (SaaS environment)
  • Know-how in project management methodologies
  • Excellent personal communications skills
  • Willing to work in different time zones around the globe   
  • Fast & sharp - Working in an energized environment that needs to adapt fast changes and implement them quickly

  • Self-learner and thinking out of the box 


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What are Bringg Perks + Benefits

Bringg Benefits Overview

At Bringg, our commitment to employee well-being is evident through a comprehensive insurance package covering Medical, Dental, Vision, Life, LTD + STD, and HRA, inclusive of family coverage.

Thriving in a conducive work environment, you'll receive tailored support for home offices and monthly meal perks. Embrace the flexibility of a hybrid work model, complemented by a commendable commute allowance for our Chicago team.

Enjoy monthly reimbursements for WIFI and phone expenses. Acknowledge life's milestones with generous parental and maternity leave, extra vacation days for weddings, and a dedicated birthday day off.

Invest time in personal well-being with a monthly budget for wellness activities. Join us at Bringg, where your professional journey is enriched by a holistic approach to work-life balance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Bringg has a fully stocked kitchen with organic options.
Some meals provided
Company-sponsored happy hours
Bringg provides a weekly happy hour.
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

A fun team of people that work hard and play harder * Multiple team events, meetups and social activities * Fast-paced work environment * Helping global brands redefine the future of delivery logistics * Positive environment to expand your skills, develop your career, and make a difference.

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