Solution Consultant, EMEA

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This is a great opportunity to join FourKites, an innovative software company trusted by more than 600 of the world’s most recognized brands to manage and optimize their supply chains. 

As a pre-sales Solutions Consultant for our European territory, you will be an integral part of our sales team and will work closely with Account Executives to understand a prospect’s supply chain processes and systems, as well as desired business objectives via on-site customer visits. You will become a subject matter expert on the FourKites platform and use your deep industry knowledge to provide strategic insights to our customers, while demonstrating value and showing them why FourKites is the best solution to their supply chain needs.

What You'll Be Doing:

You love solving complex problems for customers through the use of new and innovative technology. You'll be responsible for understanding and demonstrating to customers the FourKites value and ROI. 

  • Collaborate with FourKites Account Executives in identifying, qualifying/evaluating opportunities and jointly navigating complex sales environments
  • Act as a consultant to the prospect and align the FourKites solution to the specific supply chain needs with the objective of helping the prospect achieve desired value
  • Interface with a variety of people at the prospect, including C-level executives, to build and deliver compelling presentations, demonstrations, proposals, and statements of work (SOW)
  • Develop and deliver compelling value propositions, considering the business and technical challenges of the prospect
  • Ensure consistency in process and clearly document the outputs of discovery and scoping, and foster a smooth transition to the implementation team
  • Act as scouts for the company and help product marketing and product management with defining future product requirements

About the team:

Our Sales team has a hunter mentality. They come from a variety of SaaS technology backgrounds, but they all have one thing in common: winning. They are fueled by our innovative technology and delight our customers with new solutions to their complex supply chain problems. Working cross-functionally with Marketing, Product, Engineering, and Operations, our Sales team enables success with our solutions and customers.
Who you are:

You have experience developing compelling business cases and solution proposals that are unique to a customer's needs. You will identify solution components, unique benefits, differentiators, ROI, and deliver presentations and demonstrations. You will also work cross-functionally with our Product, Engineering, and Operations teams to ensure the successful transition of a customer from pre to post-sales.

  • Must have supply chain/logistics knowledge
  • 6+ years with enterprise SaaS companies, preferably in a pre-sales capacity
  • Ability to assess a company’s supply chain needs and creatively provide solutions
  • Knowledge of Transportation Management Systems (TMS), OTM, JDA, etc.
  • Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing customer requirements
  • Professional comprehension of 3 European languages. English is required and proficient in Spanish, Italian, German, French, Russian, Portuguese, Dutch or any other language

Preferred Qualifications:

  • Bachelor's Degree
  • Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to high-level stakeholders
  • Team player with cross functional project leadership skills

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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