Solution Engineer at Sphera

| Chicago
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Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

We are a portfolio company of Genstar Capital, a leading middle-market private equity firm focused on investments in targeted segments of the software, industrial technology, financial services and healthcare industries. We operate like a start-up tech company but have over $100 million in annual revenue, with more than 3,000 customers, and operate in 70+ countries.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of nearly 700 Spherions around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

The Solution Engineer helps the Sales team sell software products by supporting and participating in various activities throughout each sales process. Overall, the Solution Engineer is an integral role in helping us meet our company’s monthly/quarterly/annual sales goals.
Job Duties:

 

•     Participate in discovery meetings with prospective customers to thoroughly understand their needs.  Gain an understanding of their current technical environment, key business issues/requirements, and future needs.

•     Conduct and/or participate in Vision Alignment, Value Assessment and Business Operations workshops for each sales opportunity as it progresses through the sales process.

•     Help account executives and sales managers in developing strategies for pursuing each sales opportunity.

•     Supporting the Sphera sales process and making sure all involved with a sales opportunity [the account executive, services personnel, etc…] are following the best practices and steps as prescribed in our sales process documentation.

•     Analyze prospective customer needs, and recognize/understand which prospective customer needs are addressed well by our software products as well as identification of solution gaps.

•     Deliver technical and sales oriented presentations to prospective customers’ technical staff and senior management.

•     Maintain high level of knowledge about our software products.

•     Maintain high level of knowledge about the domain area of EH&S regulatory compliance and data management by reading trade and government publications, attending conferences, etc….

•     Support marketing activities by presenting as an expert on webinars, submitting papers to publications, speaking at industry conferences, etc….

•     Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products and what strategy we should develop to counter.

•    Work directly with our product management department to deliver feedback from the field to best facilitate ideas for product development

•    Work directly with our Services department to transfer and provide guidance and information learned from a prospect as the post-sale implementation of the solution begins.

  • Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of our software products.
  • Position requires travel 30-40% of the time minimum, and international trips are sometimes required.

Required Experience:

  • BS/BA in engineering, computer science, environmental/chemical engineering or relevant field of study
  • Experience and domain knowledge in the areas of environmental compliance, operational risk management, product stewardship and/or enterprise software
  • Experience and high comfort level in public speaking and in conducting presentations to small- and medium-sized audiences. 
    Audiences can be Environmental, Health and Safety professionals, IT professionals, and/or corporate executives (Experience with software presentations a strong plus).
  • Minimum of 5 years experience in implementing/using data management software products, especially software having to do with EHS&S data management.
    Minimum of 2 years experience in rfp/rfi proposal writing and analysis for software organization.

 

Sphera is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status and other legally protected characteristics.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • VB.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We are located right off of the Randolph/Wabash L stop in the Prudential Plaza with fantastic views of the Lake Michigan & Millennium Park.

An Insider's view of Sphera

What’s the vibe like in the office?

One of my favorite parts of working at Sphera is the relaxed, friendly environment. The people here are just good people. Colleagues, including executives, are friendly and approachable. There’s no drama or cliques and everyone is easy to chit chat with. If you’re a nice person and you like to end everyday knowing you’ve done a good job, you’ll fit

Ellen

Social Marketing Specialist

What does your typical day look like?

Each day I respond to design questions, consult on small self-contained design tasks with small deliverables, collaborate with other teams to ensure internal UX consistency, and make large strides on the main deliverables that will bring Sphera to the forefront of UX excellence in the EHS sector.

Edward

UX Designer

How do your team's ideas influence the company's direction?

We start each new product/significant feature with story mapping. The Product Owner knows what needs to be delivered, but the magic is unlocking our collective creativity in how we deliver it. This is where our teams really shine and drive innovation into our roadmap.

Mike

Chief Product Officer

How do you collaborate with other teams in the company?

Our Team tries to collaborate by aligning on goals and share with the other dev teams to initiate the support from collaborators. We regularly share the summary of our work to create a place where others can easily find this information.

Babitha

Quality Analyst

What are Sphera Perks + Benefits

Sphera Benefits Overview

Sphera colleagues enjoy expansive company benefits that include Medical, Dental, Vision, 401k with a match, Paid Time Off, and much more.

Chicago-based employees enjoy a number of building amenities including free gym membership in the building, shuttle service to and from Union/Ogilvie stations, and plenty of restaurants and bars to chose from. Oh, and amazing views of Lake Michigan, Millennium and Grant Park(s)!

Culture
Volunteer in local community
We have three Sphera community days - Sustainability, Quality & Safety where we go out into our local communities and volunteer for a cause that is aligned with our mission.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA provides the ability for colleagues to contribute up to $2,650 annually to pay for out-of-pocket medical, prescription drug, dental, and vision care expenses.
Disability Insurance
Short-Term and Long-Term disability benefits include 60% coverage with applicable premiums and maximum payouts.
Dental Benefits
Dental coverage includes 100% coverage of the cost of preventative services including oral exams, cleanings, and x-rays with nominal monthly premiums.
Vision Benefits
Vision Benefits include comprehensive coverage for exams, lenses, frames, and contacts.
Health Insurance Benefits
Medical insurance for Sphera employees is provided through Cigna and features multiple plan options depending on individual/family coverage preferences.
Life Insurance
We offer company-paid life insurance with a payout of 1.5x annual salary for non-commission and 2x payout for commission employees. There is supplementary life insurance available as well.
Pet Insurance
Our Pet Insurance plan covers illness or injury as long as they are not pre-existing conditions. There is a nominal monthly cost to the employee.
Wellness Programs
Onsite Gym
We have an onsite gym in our Chicago location with membership at no cost to our employees.
Retirement & Stock Options Benefits
401(K)
Sphera's 401(k) plan includes a number of different retirement strategy options to choose from.
401(K) Matching
Our 401k plan matches 100% up to 3% of employee contributions. In addition, we match .5% up to 6% of an employee's contribution. So if you contribute 6% your match would be 4.5%.
Performance Bonus
There is a wide variety of annual or periodic incentives above and beyond annual salary.
Child Care & Parental Leave Benefits
Family Medical Leave
We offer up to 12 weeks of family medical leave and all benefits are maintained throughout that period.
Vacation & Time Off Benefits
Generous PTO
Our PTO plan includes 18 days of paid time off not including holidays.
Paid Holidays
Our annual schedule includes 9 paid holidays.
Perks & Discounts
Beer on Tap
Casual Dress
We dress for our day at Sphera. Most days you will find colleagues in jeans but may spruce things up a bit if customers or vendors are in town...or if you just feel like it.
Commuter Benefits
We offer discounts for train, bus, and parking!
Company Outings
We actively support our mission through our three annual Community Days where all colleagues become more educated on Sustainability, Safety, and Quality.
Stocked Kitchen
The kitchen at Sphera headquarters is stocked with coffee, soft drinks, beer, wine, snacks, filtered water, and more!
Happy Hours
Happy hours occur at the office or out on the town...it just depends.
Fitness Subsidies
There is a gym in the building and available for all employees at no cost.
Professional Development Benefits
Promote from within
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