Solution Sales Executive, Workplace Service Delivery
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise. Our cloud platform allows the facilities organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.
We’re disruptive. ServiceNow is acquiring new workplace service delivery customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.
We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well.
The Role
The Solution Sales Executive will be responsible for market success of ServiceNow’s Workplace Service Delivery solution as part of our Employee Experience Workflow. As a member of our Emerging Solutions sales team you will have a major impact on our future success.
The Solution Sales Executive will drive and generate sales revenue, primarily within existing accounts, but also with new logos. This will be achieved by working closely with the wider ServiceNow sales eco-system, with the support of dedicated Solution Consultant(s), to deliver territory planning, account planning, forecasting, using business development techniques and field-based sales activities to ensure success in generating revenue opportunities and effective management and closure of sales opportunities.
This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing company. The role will report to the AVP of Sales, Emerging Solutions.
What you get to do in this role:
Achieve and exceed sales quota on a quarterly and annual basis by:
- Provide workplace service industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
- Develop a sales strategy to establish ServiceNow as a leader in Workplace Service Delivery by partnering closely with Employee Experience Sales Specialists and our Account Teams
- Prospect qualification, development and execution of new sales opportunities and ongoing revenue streams
- Pipeline management, sales process management including effective forecasting and opportunity closure
- Arranging and conducting initial product demonstrations and presentations that are tailored to the prospect and focusing on their business drivers and use cases.
- Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives
- Develop and maintain strong relationships with key accounts, priority customers, partners and the industry at large
- Work closely with product marketing to develop commercial strategies including sales plays, customer success stories, positioning/messaging, sales strategy and tools
- Closely monitor competitor activity and report on opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
In order to be successful in this role, the ideal person will have:
- A complete and thorough understanding of the needs and challenges facing today’s facilities and workplace organizations
- Demonstrable track record of achieving and exceeding sales targets; previous sales experience with facilities management systems and/or workspace solutions is preferable.
- Previous sales experience gained within software or IT sales organization, managing large and complex deals
- Ability to build strong relationships at all levels of both prospect /customer organizations including the C-Level and internally across the business
- Commercially astute, experience in developing business case and ROI together with customer’s personnel
- Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects
- A high degree of passion, energy, drive
- Bachelor's degree in business, marketing or related discipline preferred.
- Travel required: 30-50%
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.