Showpad
Showpad helps prepare sellers, engage buyers, and optimize performance with insights.
Chicago, IL

Solutions Engineer

| Chicago
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About Showpad

At Showpad, we’re focused on empowering others to be at their best. As a business, we provide sales and marketing teams with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. And as an employer, we provide our employees with opportunities to grow, make a meaningful impact and bring their authentic selves to work. 

Our culture stems from our values which center on achieving maximum impact for our customers and being our authentic selves in all that we do. We make decisions with results in mind, while ensuring we create a workplace environment that fosters global collaboration, diversity and passion for what you do. We’re a team of authentic, good-natured ass-kickers and we’ve been recognized as a top workplace by Built in Chicago and Inc. Magazine.

Founded in 2011, Showpad is now a team of more than 450 people working from our headquarters in Ghent and Chicago or regional offices in Brussels, London, Munich, Portland San Francisco and Wroclaw. 

About the position

As a Solutions Engineer you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. As an additional resource to the Sales team, the Solutions Engineer role is vital to assisting the Sales team grow.

Key Responsibilities as a Solutions Engineer at Showpad

  • Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo and uncover our prospects' pains
  • Ability to demonstrate value of Showpad through Product Demos
  • Create custom demo environments based on customer use case
  • Be the technical resource around CRM, SSO, MDM, API & other related technology
  • Understand customer technology stack and how Showpad can fit into their Ecosystem
  • Manage a portfolio of trial implementation and projects on schedule to ensure trial converts to customer
  • Scope projects, create SOWs and partner with Account Executives to enhance sales process
  • Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge
  • Define and refine standard work plan for projects
  • Optimize communication and ensure effective knowledge transfer and hand-offs to support post implementation

Skills and qualifications we are looking for

  • 4-8 years of experience in a sales engineering, solutions engineering, or technical consultant role (SaaS experience preferred)
  • Exposure into fast-moving sales cycles
  • Experience calling on decision makers and C-Level executives (Selling to Marketing executives is preferred).
  • Strong ability to find solutions based on abstract data and information
  • A sales mindset and ability to match the Showpad value proposition with prospect’s pains
  • Experience with CRM (Salesforce preferred)
  • Desire to build a career in a customer-facing technical role (e.g. technical account manager, sales engineer, solutions engineer)
  • Foundational knowledge of API, SSO, MDM is preferred but not required
  • To know the ins and outs of most relevant marketing file types such as PDF, video, PPT, HTML, etc.
  • Strong project management, organizational & people management skills
  • Understanding or knowledge of the sales enablement space
  • Experience in selling into highly competitive market
  • Excellent troubleshooting, problem solving and risk management skills
  • Multi-task oriented with desire to work in a fast paced environment
  • Commitment to providing an exceptional customer experience
  • Bachelor’s degree preferably in a technical or business discipline
What You Can Expect From Showpad

Our culture is centered on our values: be humble, take ownership, be passionate, be transparent, keep it simple and grow together. Global collaboration is in our DNA and we're committed to immersing ourselves in a truly diverse environment where differences are not only welcomed, but valued.

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Where we are

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are Showpad Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Operations Manager

How does the company support your career growth?

Showpad does a great job communicating about open opportunities across the organization. Even more importantly, they're willing to work with you to find the right fit for your skills and your career goals. Showpad sets you up for success and that's what sets Showpad apart. They care about your career path as much as you do!

Dustin

Associate Solutions Engineer

What is your vision for the company?

At Showpad, we know that the best buyer experience wins. Our mission is to empower sales and marketing to sell the way buyers actually want to buy.

Louis

President & Chief Product Officer

Showpad Careers in Chicago
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As a Technical Solution Architect at Showpad, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of their Showpad solution at every stage of their journey. You’ll manage the overall technical relationship between Showpad and our customers, making recommendations on architecture, integrations, extensions and innovations. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of Showpad features.

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Close new business consistently at or above quota level. Serve as a brand enthusiast for Showpad’s products and solutions. Follow up on highly qualified inbound leads. Work closely with your BDR on strategy within your segment. Outbound prospect into your segment. Build relationships with prospects and internal stakeholders to grow new business. Work collaboratively with marketing and technology departments to execute sales strategy, as we introduce enhancements to existing solutions and/or release new products. Bring your strategies and ideas to advance our company’s values and vision for the future.

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As a Solutions Engineer you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. As an additional resource to the Sales team, the Solutions Engineer role is vital to assisting the Sales team grow.