Solutions Engineer

| Chicago

Sphera, the former Operational Excellence and Risk Management business of IHS Inc. is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability processes. Our software allows customers to automate processes, monitor emissions, ensure regulatory compliance, and track chemical inventory throughout a manufacturing cycle. We were recently spun off by IHS and acquired by Genstar Capital, essentially positioning us as a $100MM start up.

At Sphera, it is more than just a job.  If you are looking to help change the world and challenge status quo while growing your career, you might find some interesting opportunities to pursue whether for you or to refer a colleague.

 

As a Solutions Engineer you will help the sales team sell software products by supporting and participating in various activities throughout each sales process.  You will address prospective customer needs with our software products, conduct/participate in solution Workshops with prospective customers to help identify prospect business pains our solutions can resolve and prospect business outcomes that our solutions can achieve, and the return on investment the prospects can expect to see from using our solutions.  You will transfer discovery documentation and guidance from the pre-sales process to our services/implementation personnel to help assure successful product/project delivery to new customers

 

Overall, the Solutions Engineer is an integral role in helping us meet our company’s monthly/quarterly/annual sales goals.

The duties of the Solution Engineer include the following; these responsibilities may be modified, and other duties may be assigned to meet the needs of the business:

Sphera Solution Engineering

  • Participate in discovery meetings with prospective customers to thoroughly understand their needs.  Gain an understanding of their current technical environment, key business issues/requirements, and future needs
  • Conduct and/or participate in Solution workshops for each sales opportunity as it progresses through the sales process
  • Support the Strategic Account Managers (SAM) in development of sales strategies for specific opportunities
  • Supporting the Sphera sales process and making sure all involved with a sales opportunity [the SAM, services personnel, etc.] are following the best practices and steps as prescribed in our sales process documentation
  • Analyze prospective customer needs and recognize/understand which prospective customer needs are addressed well by our software products as well as identification of solution gaps
  • Deliver technical and sales-oriented presentations (Solution Tours) to prospective customers’ technical staff and senior management
  • Maintain high level of knowledge about our software products, and about the domain area of EH&S regulatory compliance and data management by reading trade and government publications, attending conferences, etc 
  • Gain adequate knowledge of the regulations driving product stewardship to be able to understand customer’s complex requirements and effectively present our solutions to address
  • Work directly with our product management department to deliver feedback from the field to best facilitate ideas for product development
  • Work directly with our Services department to transfer and provide guidance and information learned from a prospect as the post-sale implementation of the solution begins
  • Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of our software products
  • Position requires travel 30-40% of the time minimum, and international trips are sometimes required


EDUCATION AND EXPERIENCE

  • BS/BA in engineering, computer science, environmental/chemical engineering or relevant field of study
  • Experience and/or domain knowledge in the areas of environmental compliance, operational risk management, product stewardship and/or enterprise software
  • Experience and high comfort level in public speaking and in conducting presentations to small- and medium-sized audiences.  Audiences can be Environmental, Health and Safety professionals, IT professionals, and/or corporate executives (Experience with software presentations a strong plus)

 

SPECIALIZED KNOWLEDGE & SKILLS

  • Analytical, planning and presentation development skills
  • Excellent verbal and written communication skills
  • Excellent command of English grammar, spelling and composition
  • Strong attention to detail
  • High level of initiative and strong business judgment
  • Ability to work under pressure of multiple deadlines
  • Solid understand of solution selling
  • Understand Chemistry and ability to learn regulatory standards and requirements
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ASP.NETFrameworks
    • VB.NETFrameworks
    • Microsoft SQL ServerDatabases

Location

We are located right off of the Randolph/Wabash L stop in the Prudential Plaza with fantastic views of the Lake Michigan & Millennium Park.

What are Sphera Perks + Benefits

Sphera Benefits Overview

Sphera colleagues enjoy expansive company benefits that include Medical, Dental, Vision, 401k with a match, Paid Time Off, and much more.

Chicago-based employees enjoy a number of building amenities including free gym membership in the building, shuttle service to and from Union/Ogilvie stations, and plenty of restaurants and bars to chose from. Oh, and amazing views of Lake Michigan, Millennium and Grant Park(s)!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA provides the ability for colleagues to contribute up to $2,650 annually to pay for out-of-pocket medical, prescription drug, dental, and vision care expenses.
Disability Insurance
Short-Term and Long-Term disability benefits include 60% coverage with applicable premiums and maximum payouts.
Dental Benefits
Dental coverage includes 100% coverage of the cost of preventative services including oral exams, cleanings, and x-rays with nominal monthly premiums.
Vision Benefits
Vision Benefits include comprehensive coverage for exams, lenses, frames, and contacts.
Health Insurance Benefits
Medical insurance for Sphera employees is provided through Cigna and features multiple plan options depending on individual/family coverage preferences.
Life Insurance
We offer company-paid life insurance with a payout of 1.5x annual salary for non-commission and 2x payout for commission employees. There is supplementary life insurance available as well.
Pet Insurance
Our Pet Insurance plan covers illness or injury as long as they are not pre-existing conditions. There is a nominal monthly cost to the employee.
Onsite Gym
We have an onsite gym in our Chicago location with membership at no cost to our employees.
Retirement & Stock Options Benefits
401(K) Matching
Our 401k plan matches 100% up to 3% of employee contributions. In addition, we match .5% up to 6% of an employee's contribution. So if you contribute 6% your match would be 4.5%.
Performance Bonus
There is a wide variety of annual or periodic incentives above and beyond annual salary.
Child Care & Parental Leave Benefits
Family Medical Leave
We offer up to 12 weeks of family medical leave and all benefits are maintained throughout that period.
Vacation & Time Off Benefits
Generous PTO
Our PTO plan includes 18 days of paid time off not including holidays.
Paid Holidays
Our annual schedule includes 9 paid holidays.
Perks & Discounts
Casual Dress
We dress for our day at Sphera. Most days you will find colleagues in jeans but may spruce things up a bit if customers or vendors are in town...or if you just feel like it.
Company Outings
"Field Trip Friday" happens most weeks whereby different restaurants in the area are chosen as the lunch destination. Beyond that, Sphera is big into team building so there are many types of events.
Stocked Kitchen
The kitchen at Sphera headquarters is stocked with coffee, soft drinks, beer, wine, snacks, filtered water, and more!
Happy Hours
Happy hours occur at the office or out on the town...it just depends.
Fitness Subsidies
There is a gym in the building and available for all employees at no cost.
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