Sr. Commercial Account Manager


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Motorola Solutions, Inc., Commercial Markets Team provides mission-critical and business critical communications products and services to National Accounts in the Utility, Manufacturing, Transportation & Logistics and/or other vertical industries. Our innovations, products, and services play essential roles in the lives of their employees and customers. We do this by connecting them to seamless communication networks, applications and services; by providing them with real-time information; and by arming them with intuitive, ruggedized handheld devices. Motorola Solutions helps people be their best in the moments that matter.
Job Description

Scope of Responsibilities/Expectations:

This role is part of the North America Commercial Markets Sales team and acts as the customer facing resource for electric and gas utility accounts. The Account Manager is responsible for coordinating all facets of Motorola Solutions’ business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management.

  • Responsible for initiating relationship and coverage within selected accounts

  • Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers’ operations safer and more efficient.

  • Develop strong relationships with key decision makers and influencers with Energy Delivery, IT and other C- Level contacts in order to understand client business needs, impact client technology vision and prioritize funding.

  • Conduct on-site visits of Motorola Manufacturers Representatives (MR) partners to develop partner relationships, determine competitive sales activity, review pipeline, identify and resolve issues, and to ensure sales and marketing goals are achieved.

  • Leverage Inside sales channel to improve coverage and market awareness

  • Acquire in-depth knowledge of applicable markets and product lines.

  • Participates in customer and industry affairs as appropriate to promote Motorola Solutions and better understand industry/market trends and best practices.

  • Lead response to Request for Quotation (RFQ’s), Request for Information (RFI’s) and Request for Proposal (RFP's)

  • Proactively engage Motorola Solutions executive sponsors to build strategic relationships with “target” accounts to position long term opportunities for Motorola Solutions.

  • Responsible for orders and sales performance in assigned accounts.

  • Provide monthly forecast, monthly activity report, and customer sales reports as required.

  • Must be willing to travel 50% throughout the U.S.

Specific Knowledge/Skills:

  • Strong relationship management skills

  • Experience utilizing Salesforce.com

  • Excellent communication skills (oral, written & presentation)

  • Excellent negotiation skills

  • Unique ability to establish and maintain professional relationships at all levels of the customer’s organization.

  • Ability to establish oneself as a trusted advisor

  • Ability to motivate diverse cross-functional teams to action in achieving common goals

  • Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers (ROI, new services/efficiencies, cost avoidance, etc.).

  • Knowledge of utility industry and LMR/LTE technology is a strong plus

  • Highly motivated and results oriented

  • Frequent Travel Required

  • Excellent presentation, communication, persuasive, negotiating skills, both written and verbal required

  • Must be enthusiastic, outgoing, thorough, and detail-oriented with exceptional customer service skills and strong organizational skills


Basic Requirements

Bachelors Degree

5+ years solution sales experience


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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