Sr. Commercial Account Manager at Motorola Solutions
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewMotorola Solutions, Inc., Commercial Markets Team provides mission-critical and business critical communications products and services to National Accounts in the Utility, Manufacturing, Transportation & Logistics and/or other vertical industries. Our innovations, products, and services play essential roles in the lives of their employees and customers. We do this by connecting them to seamless communication networks, applications and services; by providing them with real-time information; and by arming them with intuitive, ruggedized handheld devices. Motorola Solutions helps people be their best in the moments that matter.
Scope of Responsibilities/Expectations:
This role is part of the North America Commercial Markets Sales team and acts as the customer facing resource for electric and gas utility accounts. The Account Manager is responsible for coordinating all facets of Motorola Solutions’ business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management.
Responsible for initiating relationship and coverage within selected accounts
Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers’ operations safer and more efficient.
Develop strong relationships with key decision makers and influencers with Energy Delivery, IT and other C- Level contacts in order to understand client business needs, impact client technology vision and prioritize funding.
Conduct on-site visits of Motorola Manufacturers Representatives (MR) partners to develop partner relationships, determine competitive sales activity, review pipeline, identify and resolve issues, and to ensure sales and marketing goals are achieved.
Leverage Inside sales channel to improve coverage and market awareness
Acquire in-depth knowledge of applicable markets and product lines.
Participates in customer and industry affairs as appropriate to promote Motorola Solutions and better understand industry/market trends and best practices.
Lead response to Request for Quotation (RFQ’s), Request for Information (RFI’s) and Request for Proposal (RFP's)
Proactively engage Motorola Solutions executive sponsors to build strategic relationships with “target” accounts to position long term opportunities for Motorola Solutions.
Responsible for orders and sales performance in assigned accounts.
Provide monthly forecast, monthly activity report, and customer sales reports as required.
Must be willing to travel 50% throughout the U.S.
Strong relationship management skills
Experience utilizing Salesforce.com
Excellent communication skills (oral, written & presentation)
Excellent negotiation skills
Unique ability to establish and maintain professional relationships at all levels of the customer’s organization.
Ability to establish oneself as a trusted advisor
Ability to motivate diverse cross-functional teams to action in achieving common goals
Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers (ROI, new services/efficiencies, cost avoidance, etc.).
Knowledge of utility industry and LMR/LTE technology is a strong plus
Highly motivated and results oriented
Frequent Travel Required
Excellent presentation, communication, persuasive, negotiating skills, both written and verbal required
Must be enthusiastic, outgoing, thorough, and detail-oriented with exceptional customer service skills and strong organizational skills
5+ years solution sales experience
Travel RequirementsOver 50%
Referral Payment PlanNo
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.