Territory Account Executive

| Chicago
Please email [email protected] w/ "Built In" in the subject line.
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About Tock

 

Tock is changing the way restaurants,wineries, and event organizers think about and run their business. This includes a robust reservation, guest, and table management system for businesses of all sizes across the globe.

Tock was founded with the idea there was a better way for guests to book reservations. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star, and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Nick started work on a crude reservation system. The homemade platform was a success. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine around the world.

Tock’s explosive growth (as of September):

  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
  • Announced an exclusive partnership and integration with WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 20 countries operating in 100+ cities
  • Has now processed over $330 million in prepaid reservations

Job Description

 

Tock is looking for an experienced and motivated Territory Account Executive (sales) to join our growing team. As a member of Tock's growing sales organization you'll be part of a dynamic group, working alongside some of the World’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.

You will continuously build a high-quality, strategic pipeline to drive the adoption of Tock to customers. As a TAE, you will be responsible for managing the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success.

What we're looking for

  • 3+ years selling software (SaaS experience preferred)
  • Proven track record of meeting and/or exceeding sales quotas
  • Proven negotiation skills
  • Knowledge of restaurant operations
  • Excellent written and verbal communication skills
  • Strong work ethic and high level of professionalism
  • Experience using Salesforce to manage pipeline
  • Bachelor’s Degree

What you’ll do

  • Pitch Tock to replace and improve current reservation systems
  • Meet and exceed sales revenue goals and overall business objectives
  • Manage the entire sales process from lead generation to contract negotiation
  • Become a Tock product expert to lead online and onsite product demonstrations
  • Build your territory pipeline of prospects through cold-calling, internet search, and professional networking
  • Manage complex sales and develop strategic plans
  • Organize and manage daily activity within Salesforce
  • Collaborate with Tock’s Account Management team to ensure expectations set during the sales process are achieved during implementation

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave
  • Free daily lunch
  • Nitro coffee on tap
  • BYOD (bring your own dog) to work
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Please email [email protected] w/ "Built In" in the subject line.
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

406 N Sangamon St, Chicago, IL 60642

An Insider's view of Tock

What’s the vibe like in the office?

What I love most about working at Tock is the support I get from my immediate team. We created a culture where we can work off of each other's strengths and come up with a plan on how to fix and learn from each other's mistakes. The cold brew on tap isn't bad either.

Dantee

Hospitality Manager

What's the biggest problem your team is solving?

For those that love food and eating out, what if I asked you, where should I go to dinner. What would you say? Tough question, right? The restaurant scene in Chicago and across the entire world is more crowded now than ever before. So at Tock we’re helping restaurants compete and succeed with tools to make them better businesses.

Dan

Director of Design

What makes someone successful on your team?

A successful member of our team needs to be determined, passionate about our product and the success of our partners, persistent and flexible in trying new ways to reach potential new partners, and organized to easily manage your deals and leads. An optimistic and friendly attitude also goes a long way!

Maggie

Territory Account Executive

What makes someone successful on your team?

I've never worked with a more collaborative, talented, and hard-working group of people. What makes someone successful on team Tock is a willingness to learn and adapt as the company grows and scales.

Huong

Account Manager

What are Tock Perks + Benefits

Tock Benefits Overview

Competitive salary
Full benefits (medical, dental, vision), 401k
Paid time off
Paid parental leave
Free daily lunch + stocked fridge
Nitro coffee on tap
Pre-tax commuter benefits
Happy hours + company outings
BYOD (bring your own dog) to work

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
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Please email [email protected] w/ "Built In" in the subject line.
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