Territory Account Executive (Sales)
About Tock
Tock is changing the way restaurants, wineries, and event organizers think about and run their business. This includes a robust reservation, guest, and table management system for businesses of all sizes across the globe.
Tock was founded with the idea there was a better way for guests to book reservations. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star, and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Nick started work on a crude reservation system. The homemade platform was a success. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine around the world.
Tock’s explosive growth (as of January 2019):
- Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
- Announced an exclusive partnership and integration with WineDirect
- Won Chicago Tribune's "Game Changer" Award for industry innovation
- Reached a global customer base of 21 countries operating in 100+ cities
- Has now processed over $402 million in prepaid reservations
Job description
Tock is looking for an experienced and motivated Territory Account Executive to join our growing team. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working alongside some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.
You will continuously build a high-quality, strategic pipeline to drive the adoption of Tock to customers. As a TAE, you will be responsible for managing the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success.
What we're looking for
- 2+ years selling software (SaaS experience preferred)
- Proven track record of meeting and/or exceeding sales quotas
- Proven negotiation skills
- Knowledge of restaurant operations
- Excellent written and verbal communication skills
- Strong work ethic and high level of professionalism
- Experience using Salesforce to manage pipeline
- Bachelor’s Degree
What you’ll do
- Pitch Tock to replace and improve current reservation systems
- Meet and exceed sales revenue goals and overall business objectives
- Manage the entire sales process from lead generation to contract negotiation
- Become a Tock product expert to lead online and onsite product demonstrations
- Build your territory pipeline of prospects through cold-calling, internet search, and professional networking
- Manage complex sales and develop strategic plans
- Organize and manage daily activity within Salesforce
- Collaborate with Tock’s Account Management team to ensure expectations set during the sales process are achieved during implementation
What we offer
- Competitive salary
- Full benefits (medical, dental, vision), 401k
- Paid time off
- Paid parental leave
- Free daily lunch
- Nitro coffee on tap
- BYOD (bring your own dog) to work