TransUnion
Hybrid

VP Sales, Fraud & Identity Solutions

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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Vice President of Identity & Fraud Sales will lead TransUnion’s efforts to grow the U.S. Identity and Fraud business within Financial Services. The Vice President of Identity & Fraud Sales will be responsible for building and leading a commissioned specialized sales team of Industry Executives that executes on the strategic growth plan for TransUnion’s IDVision suite of solutions within Card & Banking and Consumer Lending Lines of Business. Through leading the sales team, which includes direct customer interaction, this individual will command an in-depth understanding of the market, competitor trends and sophisticated customer needs. This leader will ensure the team is properly set-up to maintain a strategic market outlook, plus an outstanding ability to balance customers’ and TransUnion’s priorities. Knowledge and understanding of the financial services industry pressures, and specifically identity, authentication and fraud, as well as the budgeting and decision-making process is required. The ideal leader will embrace and leverage the sales team’s existing rigor, discipline and process while seamlessly integrating sales operations and strategies that will enhance both the existing team’s performance and our customer’s experience. In addition to delivering on the growth of these solutions, the Vice President of Identity & Fraud Sales will be responsible for expanding our thought-leadership position in the market while achieving annual new business and revenue goals by focusing on new business development, opportunity management, and consultative selling that help our clients win in the marketplace.

What You'll Bring

Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

A minimum of 10+ years of experience leading sales team with specific experience in financial services Identity & Fraud sales, with the proven ability to lead a sophisticated, energetic and winning solutions-based sales organization.

Proven track record of success in building and transforming a top performing sales teams from a transaction-based to a high end, consultative and solutions-based model.

Demonstrated success in high end solution and consultative selling, working directly with Identity, Authentication & Fraud buyers and making C-level sales of complicated B2B information solutions.

Understanding of issues in the identity, authentication & fraud landscape required; a network of executive contacts and key relationships in the financial services/mortgage and/or related industries a plus.

Demonstrated sales discipline through experience in setting, monitoring, and measuring strategic sales goals and priorities; knowledge and use of next generation sales management tools such as salesforce.com.

Proven solutions and product orientation with ability to understand factors driving customer demand, budgeting and purchasing behavior; an ability to translate product capabilities to broader based high end solutions which meet customer needs.

Desire to work, and successful track record, in a fast paced and highly dynamic environment required.

Bachelor’s degree required; an MBA a plus.

We'd Love to See:

Exceptional business and selling skills: The Financial Services Identity & Fraud Sales Leader will set a compelling vision for the team and will have an unrelenting and aggressive drive to succeed.

A natural sales orientation (identifying the right new business/hunting strategies) combined with the strategic acumen to influence market planning and product/solution development.

Strong leadership and influencing skills: The Identity & Fraud Sales Leader will be a strong and inspirational leader of their team; they will motivate, develop, and lead an integral piece of the Financial Services Sales organization.

Possess exceptional interpersonal and influencing skills to establish credibility and trust with customers, and build relationships with business partners.

Enterprise orientation: The Identity & Fraud Sales Leader will collaborate with colleagues across the organization to deliver the best of TransUnion’s products and solutions to the top financial services companies in the industry.

Ability to work closely with business unit leaders, Global Solutions and the marketing division to build the organization and continue to drive growth and profitability.

Customer and market focused with the ability to capitalize on new trends, products, solutions, and capabilities. Innovative and creative.

A Leader with ability to seamlessly integrate within TransUnion, yet operate independently at the same time.

Action-oriented with a fact-based, thoughtful and decisive style. Able to envision and act on new possibilities with a sense of urgency. Aggressive and ambitious on behalf of the company.

Exceptional communication skills, both verbally and in writing. Able to articulate a vision, a set of goals, and a game plan. Able to inspire others to embrace and follow the plan.

Highly resourceful and independent. Track record of success working in a fast-paced and highly dynamic environment.

Highly motivated, energetic, personable and comfortable working closely with senior leadership. Thorough, organized, and able to handle a wide range of complex issues.

Impact You'll Make

Sales strategy formulation and implementation:

Lead successful sales in an environment where new products and solutions are offered to a sophisticated customer base with ever-increasing complexity and decision-making processes. 

Identify, develop and execute the strategy for continued identity, authentication & fraud revenue growth from TransUnion’s top U.S. financial services customers and new customer acquisition.

Develop a keen understanding of customer needs and analyze the target customer base to understand their business and strategic fit with TransUnion.

Ensure the team of Identity & Fraud Industry Executives deliver a consultative sales solution, creating greater customer value that fuel future growth trajectories.

Drive the implementation and adoption of sales strategies that expand existing and new customer’s exposure to new products and solutions in the Identity, Authentication & Fraud space. 

Ensure systematic and insightful feedback on marketplace and competitor trends, as well as evolving needs of customer segments. Serve as “eyes and ears” for market planning and new solutions/product development.

Foster flexibility within the team to respond to ongoing marketplace changes and opportunities.

Sales management and metrics measurement:

Direct the development of a specialized sales team focused in the Identity, Authentication & Fraud space that aligns to overall sales strategy.

Drive and reinforce behaviors in effective customer engagement that results in deeper account penetration of existing customers; identify opportunities to cross-sell and offer additional solutions/products/services.

Enhance best practices around metrics-based sales processes sales planning, tools (CRM)) and reports for use in strategic planning, forecasting and pipeline management.

Maintain an open flow of communication across business units and marketing. Collaborate with business unit leaders and Global Solutions to always improve the approach to measuring revenue, market share, cost of sales, sales pipeline and performance of customer accounts.

Identify and facilitate the transfer of the most effective sales practices across US Markets.

Salesforce leadership and talent development:

Position the Identity & Fraud Industry Executive sales team to be a top quality, high performance team focused on sales with our identity, authentication, and fraud industry buyers and in line with TransUnion’s product release and strategy. 

Create a winning culture by prioritizing talent management as well as team and leadership development. Recruit, coach, evaluate, develop and motivate high-potential performers.

Ensure effective sales competency structures, career paths, and incentive systems are embedded that drive high performance and motivate the sales organization to achieve significant growth through existing and new customers.

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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