VP of Sales Strategy and Operations at SMS Assist

| Chicago
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Responsibilities
Strategic leadership

  • Make recommendations to CRO and broader organization on key components of sale strategy:
    • Account segmentation
    • Sales Coverage
    • Territory Planning
    • Sales Capacity
    • Incentive Compensation
  • Identify actionable strategic insights based on relevant business analysis (e.g., win / loss, close rates, renewal rates, etc)
  • Institute team KPIs that tie to the team and corporate strategy; articulate why particular KPIs are used and articulate how they tie to strategy

 

Revenue generation

  • Put in place the reporting and operating cadence to measure and manage all facets of new business generation from lead to deal closure to deal post mortems.
  • Partner with field sales leadership to forecast new business and deliver against this forecast based on both analytics and rigorous deal inspection.
  • Partner with field sales leadership to define and enhance our sales process (e.g., stages, content created at each stage, etc).
  • Support broader SMS leadership in forecasting, revenue, sales targets, and other financial analysis efforts.


Pricing

  • Manage a small team that delivers pricing recommendations based on multiple factors, such as in-depth customer insights, sound financial forecasting and a thorough understanding of the competitive landscape
  • Develop and lead a cross-functional deal desk process


Operational Leadership

  • Serve as a single point of contact for leadership inside the organization as the owner of sales    data in the SMS CRM and additional data platforms
  • Oversee existing applications related to sales operations or automation
  • Build and maintain collaborative relationships with both internal and external clients


Misc.

  • Serve as a subject matter expert to the departments on sales, operations and pricing best practices; coach and mentor sales operations staff
  • Foster a positive team environment
  • Ensure confidentiality of internal and external data
  • Perform ad-hoc projects and other duties as assigned
  • Travel expected up to [5%] of the time


Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Customer Service - Expert
  • Verbal Communication- Expert
  • Written Communication- Expert
  • Teamwork- Expert
  • Relationships - Expert
  • Negotiation - Advanced
  • Organizational Awareness- Expert
  • Analysis - Expert
  • Problem-Solving - Expert
  • Process Orientation- Expert
  • Prioritization - Expert


Role Specific Skills

  • Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
  • Professional, relevant examples of effective sustainable client relationships
  • Creativity/innovation to apply new and evolving ideas, methods, designs and technologies
  • Ability to thrive in ambiguous situations and driven by urgency.
  • Proactive, collaborative and decisive leader


People Management Skills

  • Advanced proficiency in all people management processes, including recruitment, performance management and reward
  • • Advanced proficiency in building, growing and developing a team; including department structure design and resourcing
  • • Advanced proficiency in coaching and developing individual team members to reach their potential
  • • Proficient in engaging multiple teams through communication, processes, personal impact and influence


Minimum Qualifications

  • Bachelor’s degree required
  • At least 8 years of sales experience and a minimum of 5 years of complex sales to executives in large organizations, ideally in technology or services required
  • Extensive knowledge of sales process, methodology and data required
  • Comprehensive understanding of CRM’s and sales reporting

 

Other Relevant Qualifications

  • Master’s Degree in relevant field preferred
  • Industry knowledge and experience preferred

______________________________________________________________

Read Full Job Description

Technology we use

  • Product
  • Sales & Marketing
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

875 North Michigan Avenue , Chicago, IL 60611
How SMS Assist is Building Tech to 'Fix the Business of Fixing Things'
Watch

What are SMS Assist Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
SMS Assist's team fitness initiatives include In-office yoga, in-office fitness classes, and sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

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