Echo Global Logistics
We move freight from point A to point B anywhere across the globe.
Chicago, IL
Hybrid

Weekend Operations Specialist - Sales Ops

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Echo is seeking an entry-level Operations Specialist to join our growing Sales Operations department and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn.

Shifts:

Friday-Monday: 7am-5:30pm CST

Thursday-Monday: 8am-5pm CST

Friday-Tuesday: 8am-5pm CST

As an Operations Specialist, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.

You…

  • Have mastered the art of managing time and accomplishing tasks
  • Are always one step ahead, you know how to identify where help is needed and offer it before you’re asked
  • Can solve any problem that’s thrown your way
  • Thrive in fast-paced environment and can shift priorities effortlessly
  • Are looking to enter a company at the ground level and learn as much as possible

We…

  • Value collaboration, intellectual honesty, go-getters, positive energy and we never stop seeking ways to get better
  • Put our customers' needs into everything we do
  • Care about your career development as much as you do
  • Work hard, period
  • Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won’t find anywhere

You will directly support a team of Account Executives and focus on executing tasks that lead to the operational success for each of the accounts managed within the team.

  • Manage the scheduling of pickup and delivery appointments for client shipments
  • Assist to resolve Accounts Receivable and Accounts Payable issues
  • Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests
  • Work with Account Executives to provide world class customer service to clients
  • Leverage operational support to batch up processes and continually improve the efficiency of overall book of business
  • Manage relationships within Echo and with key carriers

 

Requirements:

  • Earned high school, 2-year community college or vocational degree
  • Task oriented
  • Ability to follow standard operation procedures with little to no oversight
  • Enjoy working in a team environment but follow through on own deliverables on a daily basis
  • Professional, courteous and cooperative
  • Reliable and willing to learn

 

What we offer:

  • Competitive compensation package
  • Medical, Dental, Vision, Disability, Life Insurance, and 401K
  • Advancement Potential
  • Fun and energetic work environment
  • Volunteer opportunities

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Employee training programs
Volunteer time off
Pet insurance
Peloton discounts
Employee assistance program
Business resource groups
Diversity, equity and inclusion program

Culture
Volunteer in local community
Chase Corporate Challenge, Chicago Cares
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Echo has it's own Softball league in the spring/summer!
Fitness stipend
Gympass!
Onsite gym
River North Gym is in the building
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

Echo employees are a driven group of professionals who keep goods moving, one shipment at a time. We recognize each employee’s entrepreneurial spirit with a suite of benefits that enable employees to bring their best to work. Whether it's running at the gym, connecting with your colleagues at happy hour, or spending time with your family, we want to make sure employees are satisfied with their Echo lifestyle.

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