JPMorganChase
Hybrid

Senior Content Designer

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Job Description
Join a growing content design team that's reimagining commercial banking for our clients and creating better internal tools for our colleagues.
As a senior content designer, you're a passionate wordsmith, user advocate, and systematic thinker. A collaborative, multidisciplinary environment appeals to you. You want to help build the processes that you'll work within, and you handle shifting directives with aplomb. Above all, you'll uphold the tenets of leading with empathy and customer-centricity as you work with product managers, designers, engineers, researchers, marketing, legal, and senior business executives to transform end-to-end customer experiences.
You may be asked to complete a brief writing challenge as part of the interview process.
Responsibilities:

  • Craft intuitive and engaging content for digital products
  • Collaborate with a multidisciplinary team to execute a cohesive content experience to align with our user and business needs
  • Adhere and contribute to our content design system
  • Give and accept constructive feedback
  • Assist the broader team with copy needs for presentations and documents
  • Share knowledge and educate the organization about content design and best practices


Required

  • Bachelor's degree
  • 3+ years of writing-based work experience, with at least 3 years in content design
  • Portfolio or work samples that demonstrate your skills as a content designer.
    Please include a link to your online portfolio or work samples in your résumé.
  • Excellent verbal and written communication skills


Nice to have

  • Familiarity with financial terminology
  • Familiarity with Design Thinking methodology
  • Familiarity with Americans with Disabilities Act (ADA) standards for accessible design
  • Familiarity with collaborative UX tools such as Figma


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

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What are JPMorganChase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development
Tuition reimbursement

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