Senior DevOps Engineer
Who We Are: Vivid Seats is the fastest-growing online marketplace for sports, theatre, and concert tickets. We are dedicated to providing our customers with the best ticket buying experience in the industry. We offer the perks, culture, and opportunity of an entrepreneurial start-up, supported by the scale, stability, and resources of over a decade of profitable growth.
At Vivid Seats, you won't ever be a sub or sitting on the bench — we'll give you the opportunity to carry the rock or grab the mic starting day one.
If you enjoy continually looking for ways to make an impact on your team, organization, and industry, we’d like to hear from you.
Job Description:
Vivid Seats is looking for a Sr. DevOps Engineer. DevOps Engineers are embedded on our cross functional development teams or work directly on our platform technology team. Candidates for this position must have experience in system administration, scripting and automation, cloud technologies, and a strong background in troubleshooting operational system issues as they arise.
This is a hands-on position that will tackle some of our most difficult challenges scaling and maintaining an ecommerce marketplace.
Responsibilities:
- Plan, implement, monitor and maintain AWS production and development environments
- Frontline break/fix support for production applications and data environments
- Implement and evaluate proof-of-concept projects to select new technologies that will be used within our stack
- Deliver infrastructure and architectural projects aimed at improving uptime, availability, and performance
- Maintain and evolve our delivery pipeline to speed up and improve the quality and efficiency of our engineering process
- Action infrastructure systems and network alerts to remediate production issues
- Identify development bottlenecks, improve automation, and leverage open source technology to deploy quality code faster
- Monitor the availability and performance of infrastructure, systems and applications
- Work together with Support, Development, and QA engineers to troubleshoot and resolve productions issues
- Participate in on-call support rotations
Desired Skills and Experience:
- 5+ years experience with Linux
- 3+ years relevant work experience in SRE/DevOps roles in an AWS environment utilizing VPC, EC2, ECS, S3, RDS and Aurora
- 3+ years experience in system programing (Bash, Python, Ruby, etc)
- Experience with DevOps and infrastructure management tools such as Docker, Kubernetes, Ansible, Terraform etc.
- Ability to translate complex technical concepts into high-level designs and act as a subject matter expert in software design, architecture, implementation, deployment, and support across our full platform
- Expertise in JVM languages, REST, SQL, and messaging technologies
- Knowledge of and experience with network stack, protocols, network management and monitoring tools
- Experience with continuous integration, testing, and deployment using tools such as Git or Jenkins
- Experience in an Agile environment
What We Offer:
Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks. Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, free in-building gym memberships, subsidized healthy meal and snack programs, and summer sports leagues. Standard benefits are also offered including medical/dental/vision/life insurance, paid maternity and paternity leave, 401(k) plan with employer match, flexible hours and paid time off, and transit plan discounts.
Vivid Seats is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.