Senior Executive Assistant, Operational Risk Oversight

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Chicago, IL
Hybrid
7+ Years Experience
Cloud • Fintech • Machine Learning • Analytics • Financial Services
We power a network that helps people achieve a brighter financial future.
The Role

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers, and which is consistently awarded for both. We're all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
What You'll Do

  • Work on a wide variety of complex support assignments of large scope, high impact, and complexity, coupled with a deep and broad understanding of the operational environment.
  • Apply a variety of complex support methods/skills with significant autonomy to develop responsive, effective customized solutions.
  • Work on complex and high impact cases/problems/assignments, knowing when to escalate out-of-policy matters. Contribute to policy and procedure enhancement.
  • Troubleshoot complex issues for all levels of staff/management.


How You'll Do It

  • Ensure matters pending responses are completed within a timely manner.
  • Provide first pass handling of leader's emails and voicemails. Arrange meetings, schedules, appointments, and follow-ups. Ensure the accuracy and effectiveness of leaders' calendars.
  • Arrange and coordinate meetings, appointments, lunches, dinners, and parties. Partner with other assistants to coordinate multiple executives' calendars. Ensure materials are available and printed in advance of meetings.
  • Coordinate and schedule travel arrangements. Coordinate internal moves and office reconfigurations.
  • Track and enter time and attendance. Participate in orienting and training new team members.
  • Maintain business files. Answer telephone calls, take messages, and forward information to appropriate personnel. Screen and redirect calls to management and staff.
  • Communicate with management to convey information, collect data and coordinate administrative details.
  • Prepare correspondence including forms, tables, proposals, and reports. Open, sort, and distribute mail. Send outgoing mail. Distribute requests for information, track progress, and follow up.


Qualifications You'll Need
The Basics

  • High school diploma or GED
  • 6+ years of experience in Clerical, Administrative or related field


Bonus Points If You Have

  • Associate's Degree in Business or related field
  • 8+ years of experience in Clerical, Administrative or related field


Application Deadline:
The application window for this position is anticipated to close on Aug-21-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $32.55 to $45.36. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan


Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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The Company
Riverwoods, IL
18,000 Employees
Hybrid Workplace
Year Founded: 1986

What We Do

Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.

Why Work With Us

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Riverwoods, IL

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