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Senior Product Manager (Remote)

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We are dscout, home of the People Nerds! We partner with human-centric organizations like Google, Salesforce, AirBnB, Target, and Best Buy to help build the right products for the right people with our suite of user research tools. Our team cares deeply about quality research, making companies more human, and of course—nerding out together. We are continuing to add to our smart and driven team, and we would love for you to join us.


As a Senior Product Manager you will work closely with customers, business and technology partners to define and execute the product roadmap for dscout’s Research Experience platform. You will be responsible for product roadmap planning, coordinating discovery, design and delivery with UX and engineering, consistently delivering value and working closely with product marketing on messaging, launches and product adoption.


Here’s the fun part: you are a product person building products for product people… we hope this excites you! Some special aspects of being a product manager at dscout include being surrounded by an environment of passionate collaborators with an eye for user-based outcomes, OKR based roadmaps, and thoughtful data-driven decision making.

What you will do:

  • Identify and create a product roadmap to tackle the biggest business problems and create a strong future for dscout’s business. 
  • Collaborate with business and technical leads to drive alignment and execution against customer needs and dscout’s goals. 
  • Gather feedback from global stakeholders and partner with designers and UXRs through research, ideation, solution design, and user testing phases to ensure maximum usability for all features developed.
  • Create product plans and requirements that are informative, concise and drive effective decision making and accountability for product success from design through delivery.
  • Partner with a Tech Lead on refining, technical development, and quality of projects to delivery products in a timely fashion.
  • Relay value proposition and conduct product demonstrations at company, industry and high stakes customer meetings and events. 
  • Partner with product marketing, sales and customer success for ideation, stakeholder management and successful launch of new products.
  • Closely monitor the Research industry to ensure dscout stays innovative and competitive for traditional user researchers as well as people newer to research.
  • Define and analyze metrics and OKRs (Objectives and Key Results) that inform the success of product launch and adoption.
  • Oversee milestones and communicate project status, scope changes, and critical metrics to all stakeholders, including senior and executive management.

What you need to have:

  • 4+ years of product management experience, preferably at a customer-facing SaaS company
  • Prior experience with ownership of a product or feature from inception to delivery with experience in GTM strategies
  • Demonstrated ability to drive teams to completion in an agile environment with a track record of successfully released products
  • Analytical skills to assess business problems and determine the impact on business values.
  • Demonstrated ability to gather and write requirements, create KPis, measure success and communicate that information to engineering teams.
  • Understanding of the technical architecture of web and mobile applications
  • Experience developing B2B software products, technologies, and/or platforms
  • Ability to build trust and empathy with stakeholders, customers and partners. 
  • Excellent communication (verbal and written) and presentation skills
  • Excellent organizational and analytical skills
  • Experience driving results with remote teams and a willingness to travel. 
  • User research skills (ideation, evaluative inquiries, customer interviews, validation processes) is a bonus

About dscout


dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you. 


It doesn't just stop there. When you join the dscout team, you will get:


* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO, 11 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.



dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.


If you need reasonable accommodations for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.


When you apply at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 


dscout participates in the E-Verify program in certain locations, as required by law.


NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM


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What are dscout Perks + Benefits

Culture
Volunteer in local community
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Ronald McDonald House, the Chicago Parks Foundation, and the
Partners with nonprofits
dscout will match up to $200/year on contributions you make to registered 501(c)(3) non-profit organizations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
dscout offers flexibility to accommodate for different schedules and responsibilities, including flexibility for parental care, appointments, emergencies, etc.
Remote work program
dscout is a remote-first company with a work from almost anywhere policy. Team members have the flexibility to decide your best way of working no matter where you live, across (most of) the country.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
dscout has affinity groups - an employee-led group of people who are linked by a common identity, interest, or purpose. These groups provide support, resources, and safe spaces for each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
dscout’s FSA helps employees cover out of pocket medical expenses with pretax contributions up to $2,850 annually.
Disability insurance
dscout’s benefits program offers short-term disability options up to 13 weeks providing partial salary, and long-term disability options up to 24 months.
Dental insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Vision insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Health insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost via BCBS. Our medical, dental, and vision programs cover a significant majority of premium costs.
Life insurance
Pet insurance
dscout offers pet insurance via Figo, through which employees receive a 5% discount and reimbursement for pets unexpected medical costs.
Wellness programs
Mental health benefits
dscout it is proud to offer support through our Employee Assistance Program through BCBS, and through the “Headspace for Work” and Modern Health apps, which offers crisis help and mindfulness too
Transgender health care benefits
Financial & Retirement
401(K)
dscout provides 401(k) pre-tax and post tax (Roth) retirement savings plans, offering a broad selection of investment options.
401(K) matching
dscout’s retirement plan matches 100% of your contributions up to 4%.
Company equity
All dscout employees are eligible to become equity holders, as a part of your total compensation package.
Performance bonus
dscout offers company-based performance bonuses to employees every year, as a part of your total compensation packages.
Charitable contribution matching
As a dscout employee, you are entitled to up to a $200 match each year on contributions you make to registered 501(c)(3) non-profit organizations.
Child Care & Parental Leave
Generous parental leave
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood. This includes FSA dependent-care with pretax contributions up to $5,000 annually.
Family medical leave
All paid time off under dscout’s Parental Leave policy, short-term disability, and state benefits will run concurrently with the FMLA, as applicable.
Adoption Assistance
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood.
Restricted work hours
While we have employees working across multiple different states and timezones, our headquarters are based in Chicago. This means our core working hours are loosely based on central time.
Return-to-work program post parental leave
Company sponsored family events
The dscout team works to offer company sponsored events for families, including a recent play date for all parents, with a guest appearance from a family magician.
Fertility benefits
dscout is proud to offer Ovia Health's offerings to our employees. Ovia Health offers a series of mobile apps that assist women during fertility, pregnancy, and parenthood.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
We believe in promoting work/life balance and do not want to restrict your time off. We have implemented a flexible PTO policy and encourage dscouters take off at least 4 weeks during the year
Paid volunteer time
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Paid holidays
Paid sick days
Our flexible PTO policy includes sick days, so our teammates are able to take this time off when needed.
Bereavement leave benefits
Office Perks
Commuter benefits
dscout offers pre-tax commuter benefits for all employees for transit and parking.
Company-sponsored outings
dscout provides quarterly team outings as well as annual company-wide holiday parties and in-person meetup events.
Free snacks and drinks
dscout has a fully stocked kitchen for those wanting to use the office space. This includes a variety of snack options, coffee and tea, and of course unlimited LaCroix.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
dscout has sponsored a variety of sports leagues year-round, including kickball, softball, broomball, etc.
Home-office stipend for remote employees
dscout offers an annual stipend of $200 for home office supplies, to make your remote office environments as comfortable as possible.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
dscout offers up to $2,000 (based on your role) per calendar year to use for work-related professional development purposes.
Continuing education available during work hours
Our teams have created a series of learning committees that focus on topics like sustainability, work well being, working parent perspectives, etc. as an opportunity to further curiosity.
Online course subscriptions available
Customized development tracks

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