The Senior Program Manager will lead strategic product initiatives, establishing delivery frameworks, managing risks, and ensuring timely delivery through effective communication and stakeholder alignment.
We're looking for an experienced, high agency Senior Program Manager to join our Product Operations team. In this role, you will orchestrate work streams across Product, Design, Engineering and Go-to-Market teams to take our most complex and most strategic product initiatives from plan to delivery. You will be responsible for establishing delivery frameworks, identifying and mitigating risks, unblocking teams and maintaining visibility into program health through effective communication and reporting.
What your day could consist of:
- Define and implement comprehensive delivery plans, including workback schedules, key milestones, phase gates, and critical path dependencies to ensure complex initiatives are delivered successfully and on time.
- Facilitate strategic planning sessions with leadership and product teams to define program scope, success criteria, and resource requirements for complex product initiatives.
- Identify and resolve program blockers by proactively monitoring dependencies, resource constraints, and potential risks, escalating issues and developing solutions to keep initiatives on track.
- Maintain visibility into program health through regular status reporting, stakeholder communications, and executive updates that provide clear insights into delivery progress and strategic outcomes.
- Manage all program operational tasks, including managing stakeholder alignment, timeline coordination, and tracking cross-team dependencies.
- Establish and optimize delivery processes for complex initiatives, creating frameworks and best practices that can be scaled across multiple programs.
What is needed:
- 8+ years of experience in program management, product delivery, or technical project management.
- Expertise in program management methodologies and tools such as Agile/Scrum, project planning software (Jira, Asana, Monday), and delivery frameworks for managing timelines, dependencies, and risks.
- Strong stakeholder management and communication skills with experience facilitating alignment across Product, Engineering, Design, and Go-to-Market teams, including presenting to executive leadership.
- Business acumen and strategic thinking with the ability to understand product strategy, prioritize competing demands, and make data-driven decisions that align with organizational goals
- High agency and comfort with ambiguity including the ability to navigate complex organizational dynamics, solve problems independently, and adapt processes to meet evolving business needs
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
-Open paid time off
-Generous 401(k) matching program with immediate vesting
-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
-Access to professional development resources through LinkedIn Learning
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Top Skills
Agile,Scrum,Jira,Asana,Monday
ActiveCampaign Chicago, Illinois, USA Office
Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.
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