Senior Site Engineer

| Chicago, IL, USA
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Sertifi is a self-funded, leading technology company dedicated to helping businesses finalize business faster, providing a complete agreements platform for the Hospitality and Travel industry. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely sign documents, exchange card authorizations, and complete payments with their customers. Sertifi's easy-to-use platform helps tens of thousands of businesses in more than 135 countries, with more than $5 billion in payment requests sent through the system annually. With decades of experience in Hospitality and Travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start.
We are currently seeking a Senior Site Engineer who can work cross-functionally with multiple Implementation Teams including our Feature, Platform, and Operations teams to solve problems and improve our products and services. This role will need to view our platform holistically and work towards ensuring it is scalable, reliable, observable, and extendable. We expect you to have strong knowledge of CI/CD pipelines and IaC.
As a Senior Site Engineer, you will work closely with Sertifi’s development, platform and infrastructure teams to create automated systems that build, deploy, and manage our applications and their associated platforms. The ideal candidate will have experience of leading a team, but is able to be a Player / Coach.
Candidates must be based in the United States, in Chicago, or within a Sertifi approved state for remote work:

Challenges You’ll Tackle:

  • Serve as key leader and expert on DevOps and evangelize Best Practices across teams.
  • Plan and execute Site Engineering tasks and coordinate with platform and feature teams on new environments/infrastructure
  • Provides guidance and work leadership to other Site Engineering team members.
  • Maintaining and improving automation of software releases that include generation of release documentation, provisions for rolling back, and active monitoring of new versions.
  • Communicating of any issues identified in new releases and coordinating their resolution.
  • Release Coordination
  • Always looking for ways to improve / automate existing processes
  • Participate in the system team’s on-call rotation for production outages

What You’ll Need to Succeed:

  • Deep experience with CI/CD services like Teamcity, Octopus Deploy, Github Actions
  • Must have a good understanding of DevOps and SRE methodologies.
  • Experience working with Cloud services such as compute, databases, VPCs, networking, security and storage
  • Experience with automation tools and configuration-as-code (Ansible, Puppet, Chef, Vagrant, etc.)
  • Experience with IaC (Terraform, Bicep etc)
  • Strong understanding and experience in Release Management
  • Experience utilizing containers in CI/CD
  • Experience with cloud services (preferably AWS)

Nice to haves:

  • Experience with Github Actions and YAML Configs
  • Any related cloud or vendor certifications
  • Experience with Liquibase and respective pipelines
  • Background in networking technologies  

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of time. 
What’s in it for you: You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. You can also expect to have dedicated heads down time to code along with time set aside each month to work on Innovation ideas. Additionally, we offer great benefits such as: Additionally, we offer great benefits such as: Competitive salary, Unlimited PTO, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, and a convenient West Loop location close to public transit.
 Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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222 W. Merchandise Mart Plaza, Chicago, IL 60654

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