Site Reliability Engineer

| Chicago, IL, USA
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Company Description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

We are looking for a talented Site Reliability Engineer to join our team. This person will be responsible for overseeing the development of our vulnerability management and the reliability of our systems and services. He/She will work closely with various teams in the company to identify and automate our production workflows with emphasis on cyber security.


  • Develop tooling and automation for patching activities
  • Work closely with security experts and engineering teams to meet and exceed industry security standards
  • Responsible for the continual reliability and scalability of company’s hosted and cloud infrastructure and applications
  • Participate in the development and execution on IT roadmap projects
  • Resolve systems, network, and application layer issues
  • Participate in on-call rotation


  • Degree in CS, Engineering, or similar is preferred
  • Deep working knowledge in Linux systems and CI/CD tools such as Jenkins
  • Experience in Developing applications, tools, automation, and required infrastructure for large environments
  • Extensively use automation/configuration management tools such as Ansible and Puppet
  • Well versed in vulnerability management and security products such as Qualys, crowdstrike, etc.
  • Troubleshooting expert utilizing Splunk and other monitoring tools such as Dynatrace.
  • Knowledge of IT Operations best practices in an always-up environment
  • Solid written and verbal communication skills
  • Experience with containerization such as Kubernetes

Our Ideal Candidate is:

  • Develop applications and automation tools used to build, deploy, monitor, and integrate existing data sources for our systems and applications.
  • Enjoy collaborating with multiple teams.
  • Mentor junior members.

Additional Information

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.

The Team:

Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.

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