Join us as we empower the world to work out, creating healthier lives together.
About the Opportunity:
Reporting to our Sr. Director of Revenue Operations and working as part of a newly formed team to drive commercial excellence, our Sr. Customer Intelligence Analyst will have a direct impact on maximization of sales effectiveness and ability to drive profitable sales velocity in the US and globally.
*This is a hybrid position based out of our Global HQ in Rosemont, IL - M/F remote and T-Th are in-office collaboration days** #LI-Hybrid
What our Sr. Analyst, Global Customer Intelligence will be responsible for (RESPONSIBILITIES):
- Assist in building informed quotas by providing growth opportunities per region and managing territory alignment.
- Develop customer addressable market by segment, analyzing annual addressable market vs. obtainable market annually, and building dashboards to understand market penetration and expansion opportunities.
- Develop dynamic reporting to ensure alignment of Sales and facilitate informed decision making for our field sellers.
- Monitoring the Strategic account plans to drive revenue growth and customer satisfaction.
- Act as a subject matter expert on customer intelligence, providing guidance to key stakeholders and working cross-functionally with partners.
- Other duties as assigned
What we're looking for in our Customer Intelligence Analyst (QUALIFICATIONS):
- Bachelor's degree in Business, Data Science, Finance, Economics, or other related field required; advanced degree preferred
- 5+ years of experience driving customer intelligence initiatives, preferably in a B2B environment
- Expertise with Microsoft Excel, Power BI, and relevant programming languages (e.g. SQL) required
- Demonstrated ability to manage and analyze large databases
- Proven data mining capability with a vision for how AI & ML can be leveraged
- Possess strong analytical, organizational and problem-solving skills
- Developed presentation skills along with excellent written and oral communication skills
- Results orientation with a sense of urgency and deep curiosity to diagnose problems and find solutions
- Strong external and customer focus and approaches business situations with an outside-in perspective
- Strong focus on detail and quality of deliverables
- Highest ethical standards and ability to safeguard confidential information
- Highly collaborative, able to work well in teams with an ability to bring the team along to explore new ideas and approaches
Want to take the next step in your career?
Life Fitness takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.
Life Fitness is an affirmative action-equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "[email protected]" for U.S. opportunities.
Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.
What the Team is Saying
What We Do
For over five decades, Life Fitness/Hammer Strength has crafted state-of-the art cardio and strength equipment that moves in sync with the human body, helping athletes and exercisers globally, become faster, stronger, and healthier.
We created fitness. Now we’re making it better.
In 1968 Dr. Keene Dimick invented the first piece of electronic fitness equipment – the exercise bike. His creative spirit is in our DNA and continues to inspire us every day.
Today, the way people live, work and play is ever-changing. A phenomenon that is putting new challenges on our collective wellbeing. As creators in fitness, we notice and act on this by innovating, engineering and manufacturing the best workout experiences that move every partner, customer, athlete and exerciser, forward together.
We believe that everybody gains from working out.
That is why, at Life Fitness/Hammer Strength, we partner with our customers to create intuitive, high-performance, cardio and strength solutions, that move with the body’s natural biomechanics to make every goal feel possible.
Driven by the standards demanded by elite athletes, we share a passion to engineer our products to be accessible to all – young and old, athlete and improver, well and in-recovery.
As experts in fitness equipment innovation, we set the bar for our industry. By never compromising on performance, quality, or reliability, we continue to raise that bar.
Our purpose is to empower the world to work out, creating healthier lives together.
Why Work With Us
We’re a customer-centric team, passionate about working together to deliver innovative fitness solutions that benefit both facilities and exercisers in over 160 countries. We value proactive collaborators who love a challenge, are eager to make a lasting impact, and are interested in growing with our business.
Inspire. Innovate. Make an impact
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Life Fitness Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
