Sr Manager, Product Design

| Chicago, IL, USA
Employer Provided Salary: 167,000-209,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Grubhub Design is looking for a talented Senior Manager of Product Design to join our team. You will lead a team of world-class designers with a passion for bringing hungry bellies together with local restaurants. You will be joining a growing team of design leaders that will not only shape our products but our people and the way we design and build at Grubhub.
We believe design is a part of every product decision and has the ability to have a true impact for our customers & the business. Our design team is close-knit and highly collaborative - combining research, data and critique to inform design decisions that impact and shape products into highly usable and successful experiences. As a Senior Product Design Manager at Grubhub you will guide teams through complex problem spaces and ensure we're solving the right problems with effective and elegant solutions. You'll coach, mentor and encourage designers at Grubhub - helping the folks on the team to deliver their best work and have fun doing it. You are super detail oriented, organized and know how to keep a team moving at pace. Your communication skills are strong and you are able to facilitate and mobilize cross-functional efforts. You have a passion for shipping great design work and your enthusiasm for the work you do gets others around you excited and motivated to deliver.
The Impact You Will Make:

  • Lead a team of designers, setting clear goals, managing workload and allocating designers accordingly, ensuring deadlines are met and setting team members up for overall success
  • Advocate for our users in high-level strategic decisions with business, product, and engineering. Share the vision and lead the team to execute with excellence and achieve common goals
  • Partner with product and engineering leadership, and the members of the Design and Research teams to oversee the user experience of a product from conception until launch
  • Willing to take risks and not afraid to challenge status quo in order to make things better
  • Guide teams in the practice of turning nebulous concepts to specific ideas into useful, delightful product features
  • Frame user-centered problems and business needs in a way that teams can respond
  • Draw qualitative and quantitative data from the work of our talented research team and know how to turn those insights into tangible solutions
  • Has technical skill in product design so that they build trust and can advise their teams
  • Helps create a culture of inclusivity, and well-being for designers.
  • Cares about each designer's success and celebrates them. Also discusses performance with candor. Supports career development and growth.
  • Hire talent to build high-performing team

***Please provide in your portfolio work that showcases product design case studies. Submissions without a portfolio that includes examples of your design work will not be considered. ***
What you Bring to the Table:

  • At least 8 years of practical, in-house product and/or consumer facing UX design experience with a focus on complex flows and use cases
  • Minimum 4 years of industry experience managing designers through skills and career growth
  • An acute self-awareness and deep empathy for both the customer and your team's goals
  • A deep understanding of business goals and ability to guide the team to execute toward the goal
  • A practitioner of data-driven design, has experience conducting UXR and running A/B testing to measure success of design
  • A mature, evolutionary perspective on technology, product, and design practices. Constantly evolving design practices to improve quality of team's output
  • Strong advocator of design strategies through all phases of design
  • An ambassador for design practice, communicating the process through all phases with cross-functional teams at all stakeholder levels
  • Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity
  • A deep curiosity and ability to consider product strategy and vision. You don't just care about "how it looks," or "what we should design," but "why are we designing this at all?"
  • An appetite (and the skill) for working across all digital and physical manifestations of what we design

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
New York Salary Range: $167,000 - $209,000
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.
And Of Course, Perks!

  • Flexible PTO . Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness . Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Compensation . You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
  • Free Meals . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Social Impact . At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM


111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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