Sr. Software Engineer, Cloud

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Company Summary:

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!

Job Summary:

As a Senior Software Engineer of Cloud on the Cloud Foundations Team, you will play a pivotal role in building and maintaining the cloud-based components that form the backbone of our business. Your expertise in infrastructure-as-code tools will be crucial in designing and implementing scalable, automated solutions for provisioning and managing cloud resources. 

Proficiency in cloud platforms such as GCP and AWS is essential, as you will be responsible for consulting with our stakeholders on best practices while optimizing costs. Your mastery of Kubernetes and Helm will enable you to orchestrate and deploy containerized applications seamlessly. The role involves collaborating with cross-functional teams to understand their requirements and translating them into efficient infrastructure solutions. 

As a senior member, you'll be expected to lead initiatives, mentor junior team members, and stay abreast of industry best practices to ensure our Cloud Foundations Framework remains cutting-edge and reliable. If you thrive in a dynamic environment, are passionate about automation, and possess a deep understanding of cloud technologies, we invite you to join our team and contribute to the evolution of our cloud environments.

Duties and Responsibilities: 

  • You will participate in a production on-call rotation in order to ensure our systems are stable beyond predictable measures.
  • You will leverage your expertise, curiosity, and problem-solving skills to contribute to the design and development of our Cloud Foundations Framework.
  • You will work on a team of engineers where you will provide value in a myriad of ways including systems design/development, coaching your peers, and evangelizing our products.
  • You will work directly with stakeholders and partners throughout the business in order to understand and gather insights around their work so that we can leverage that information to build valuable features for them.

Minimum Qualifications:

  • 5+ years experience across the entire SDLC, including CI/CD tools with configuration and release management, deployments, and troubleshooting in cloud environments.
  • An enjoyment of technical challenges and eagerness to explore new approaches.
  • An Agile mindset with the ability to adapt to changing priorities and requirements in addition to participating in retrospectives focused on identifying contributing causes and providing actionable solutions to prevent them from recurring.
  • Fault analysis/determination and problem-solving skills are a must.
  • Ability to effectively communicate technical issues and status to technical and non-technical audiences.
  • Expert with source control tooling, such as GIT, in a team environment.

Preferred Qualifications:

  • Extensive experience engineering, deploying, and managing cloud resources and automated solutions specifically designed to provision functional, scalable, and secure cloud environments.
  • Extensive knowledge of IAM as a cloud service and associated best practices/patterns
  • Extensive experience with programming, scripting, and infrastructure-as-code (IaC) languages to automate tasks/services (e.g. Bash, Terraform, Python, etc.).
  • Expert in data archiving, backup, and disaster recovery using managed cloud services.
  • Mastery of the commonly used managed services in cloud-native environments (GCP, AWS, Azure) with an equivalent knowledge of their APIs/CLIs.
  • Strong understanding of container management and orchestration tools such as Kubernetes
  • Strong understanding of virtualization
  • Strong knowledge of Linux operating systems (RHEL/CentOS/Debian)
  • Strong knowledge of IP networking, VPNs, VPCs, DNS, load balancers, security groups, and firewalls.

Zoro Values and Inclusive Culture:

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!

An Insider's view of Zoro

How do you collaborate with other teams in the company?

The autonomy with which I collaborate with people across our growing company is my favorite aspect of being on the Zoro team. I have the trust and freedom to solve fun problems daily with experts in engineering, design, supply chain, marketing, architecture, and dozens more. The bonus is having the privilege to be my true self in every interaction.

Geremy

Sr. Manager, Project Management

How has your career grown since starting at the company?

I was given the opportunity to broaden my experience by moving into the Finance org. With this move, I have gained a new perspective, which has resulted in an evolving approach to solve business problems. I attribute much of my success and growth to my team, peers, and leadership, and am thankful for their continued support and mentorship.

Nimit

Sr. Manager, Finance

What does your typical day look like?

As a Financial Analyst with Zoro’s Finance team, my typical day starts with generating daily sales reports and sending it over to our headquarters. Then, I talk to business unit owners and gather information that would impact our financials. Zoro has an encouraging collaborative environment…everyone is easily approachable!

Margaret

Sr. Financial Analyst

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized café inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Through period live trainings and webinars, it is important for all of our Zoro team members to collaborate, ideate, operate without bias!
Mean gender pay gap below 10%
Diversity employee resource groups
Zoro has an Inclusion Council comprised of a diverse group of team member volunteers across all levels within the organization to build awareness and strategize on DEI initiatives.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Optional Voluntary Benefit
Wellness programs
Discount partnership with Sky Fitness.
Team workouts
We've offered yoga, kickboxing, mindfulness, walk-a-thons, and other sessions for our team members to explore ways to strengthen physical, emotional and spiritual wellness.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Company equity
Zoro has a discretionary Long-Term Incentive Program available to certain positions within the organization.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Company sponsored family events
Vacation + Time Off
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid volunteer time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid holidays
Zoro offers all employees paid time off to observe all major holidays.
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company-sponsored outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Free snacks and drinks
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some meals provided
Company-sponsored happy hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Onsite office parking
Recreational clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Professional Development
Job training & conferences
Tuition reimbursement
Tuition reimbursement is subject to an application process and appropriate business case for approval. Reimbursements for the first $5,250 & reimbursement at 50% of costs above that annually.
Lunch and learns
Promote from within
Continuing education stipend
Continuing Education stipend is subject to an application process and appropriate business case for approval.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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