Supervisor, Aircraft Maintenance - Chicago

Your impact:
You will have the opportunity to guide the maintenance control team as they support the repair and return-to-service of the Intelsat WiFi system on customer aircraft. You will act as a conduit between maintenance control and our operations teams to ensure that work is prioritized and executed efficiently. You will also serve as a valuable resource for the maintenance controllers, ensuring they the ability to effectively accomplish daily tasks.
What you will do:

• Provide oversight for aircraft maintenance controllers, ensuring that all maintenance plans are executed successfully, and departmental processes are implemented.
• Prioritize the daily workload for maintenance controllers to meet the needs of our airlines.
• Monitor communications with our customer, which includes emails, phone calls, and meetings, and ensure that all requests for information receive an acceptable response.
• Maintain a 24/7 schedule that provides adequate and balanced coverage.
• Conduct regular performance reviews for direct reports and provide constructive feedback that promotes growth and development.
• Accomplish projects and assignments as needed, which are sometimes broad in nature, and occasionally require engagement with cross functional teams.

Your required experience skills:

• Four-year degree in aviation related field or equivalent work experience
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Avionics maintenance experience
• Aircraft operations and maintenance planning experience
• Working knowledge of Microsoft Office applications
• Ability to work nights, weekends, and holidays as required
• This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

Your success in this role will look like:

• Lead with confidence and set an example for others
• Incorporate speed into decision making when information is lacking, or time is short.
• Ensure team effectively anticipates and addresses customer needs
• Strong verbal, written, and interpersonal communication skillsIt would be nice if you had:
• Previous experience in aircraft maintenance supervisory role
• Boeing and Airbus aircraft maintenance experience
• Experience with online aircraft maintenance manuals and parts catalogs
• Working knowledge of Federal Aviation Regulations (FAR) governing aircraft maintenance

How we support you:

• Hybrid environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion, and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match
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Other Job Info:
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
Job requires ability to sit for long periods of time
About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled