Tech Enablement Program Manager

About the teamWe’re looking for a highly organized, proactive, systems-minded Talent Enablement Program Manager to help us run our tech talent development efforts running smoothly and effectively. This role is the glue that keeps the work moving: creating clarity across priorities, keeping stakeholders aligned, and ensuring our team delivers great experiences with rigor and consistency.

About the role

You'll support enablement work for our tech organization - helping to activate learning through different forums and formats across teams.

You’ll support onboarding, manager development, AI enablement, and more—working to ensure our learners have a seamless experience with clear and timely communications targeting the right audience, smooth execution, and a clear rhythm of accountability. You’ll help us understand the learning needs of our customers, create learning pathways for learners to easily access the content when they need it and also operationalize team governance—making sure our work stays aligned to goals, we prioritize with the changing needs of the business, and our processes help (not hinder) our impact.
 

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• You care about the customer experience and want learners to get what they need, when they need it.

• You bring strong operational skills—you know how to organize chaos, anticipate needs, and create momentum across moving parts.

• You’re detail-oriented but can focus on the big picture, organized but flexible, and own your workspace but adapt with changes and feedback.

• You’re a communicator, a planner, and a connector—and you take pride in helping teams execute well.

What You’ll Do

• Coordinate the planning, logistics, and communication across multiple workstreams (e.g., onboarding, AI learning, leadership enablement, etc)
   

• Maintain and manage program trackers, project plans, team calendars, and status updates
   

• Prepare key comms and artifacts: pre-reads, weekly updates, team notes, stakeholder summaries
   

• Support the launch and delivery of learning experiences (e.g., onboarding pilots, peer sprints, toolkit rollouts), in partnership with program leads
   

• Help design and enforce team-level governance routines: quarterly reviews, intake reviews, decision logs, retrospectives, and resource/budget planning
   

• Track key milestones, deliverables, and risks—surfacing blockers and unblocking where needed
   

• Collaborate with partners across HR, L&D, Engineering, and country leadership to keep programs aligned and efficient
   

• Create and maintain resource libraries, intake forms, and team operating docs that help us work smarter and scale faster
   

What You Bring (Qualifications)

• 4-6 years of experience in program or project management or operations—especially in fast-moving orgs
   

• Strong planning, prioritization, and documentation skills—you bring clarity to cross-functional work
   

• Experience with program infrastructure: timelines, dashboards, trackers, governance cadences
   

• Skilled in tools like Google Suite, Slack, Notion, Airtable, etc—comfortable building structure where it doesn’t yet exist
   

• Clear written and verbal communicator who knows how to manage up, across, and within a team
   

• Bias for action: you identify issues, propose solutions, and keep things moving without needing constant direction
   

• Bonus: Familiarity with learning or enablement programs, especially in technical environments

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.