Technical Capability Leader

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Technical Capability Leader

The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines—including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support—operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery.  This role must be able to inspire, direct, and hold other leaders accountable.

ESSENTIAL DUTIES:

Organizational and People Leadership

• Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps.
• Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery.
• Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
• Mentor and empower high-performing leaders
• Process and Standards Management
• Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines
• Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures
• Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
• Lead process audits and champion compliance with regulatory and security requirements.
• Operational Efficiency and Tooling
• Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
• Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
• Measure and report on operational performance, proactively identifying areas for optimization and innovation.

Agile Delivery Enablement

• Verify leaders’ partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
• Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
• Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
• Quality and Continuous Improvement
• Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
• Lead process audits to identify and implement improvement opportunities
• Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs.
• Stakeholder Engagement and Communication
• Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy
• Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels

QUALIFICATIONS:

EDUCATION 

• Bachelor's degree in information technology, Computer Science, or related field 

TECHNICAL SKILLS 

• Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support
• Strong understanding of DevOps, CI/CD, and agile metrics
• Ability to analyze workflows, identify inefficiencies, and drive measurable improvement
• Strategic yet execution-focused, with a passion for operational excellence and innovation

SPECIAL REQUIREMENTS SPECIFIC TO JOB 

• Strategic thinker able to align delivery capability with measurable business outcomes
• Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
• Proven success in reducing bottlenecks   

EXPERIENCE   

• Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations.
• 5+ years’ experience leading leaders of discipline teams
• Proven success implementing and operating within a Scaled Agile or lean portfolio management environment
• Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance

 MANAGEMENT 

• Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
• Excellent communication, coaching, and change-management skills

PREFERRED REQUIREMENTS 

• Master’s degree preferred

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.