Solution Engineer

About AvePoint:

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the position:

As the Solution Engineer, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers.

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their Microsoft and multicloud concerns.

This role is for someone who wants to utilize their technical expertise and customer facing skills in the dynamic tech industry. An understanding of Data Security Posture Management (DSPM) and how clients may be tackling these problems is key.  This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer. 

Specific responsibilities include, but are not limited to: 

• Present and demonstrate AvePoint’s solutions to both business and technical users. 
• Successfully facilitate solution discovery, solution overview, and technical deep dive sessions with customers. 
• Build environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives. 
• Participate in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line provides solutions to the customer's business objections
• Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements
• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company 
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility 
• Support AvePoint Marketing teams by developing and delivering product demonstrations, workshops, white papers.

About you: 

• Proven success in a customer facing, pre-sales role proposing software solutions at all levels of a customer organization.
• Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems.
• Ability to engage in strategic thinking to facilitate deal closure, leveraging a blend of technical expertise and a sales-oriented mindset.
• Very comfortable presenter of technical and business material to both small and large groups at varying levels
• Ability to rapidly comprehend, assimilate, and organize novel and intricate information (such as business and technical requisites), while also cultivating a deep comprehension of client industries and associated application scenarios.
• Energetic, optimistic, and team-oriented approach to work, coupled with a strong sense of accountability and a passion for wholeheartedly embracing responsibilities.
• Ability to travel with the needs of the role
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience
• Have completed or currently Pursuing Certifications such as is a nice to have. If not, we will support you in obtaining these with our tuition reimbursement program.
  • Microsoft 365 Certified: Fundamentals - Certifications | Microsoft Learn OR Microsoft Certified: Azure Fundamentals - Certifications | Microsoft Learn

Benefits:

• Competitive market-based compensation (salary, yearly bonus + equity)
• Career progression and internal mobility opportunities
• Work-life balance through a hybrid working model 3 days a week in office
• Unlimited PTO

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  

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