Technical Program Manager, Connect

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

The Connect team at Stripe focuses on building and maintaining the infrastructure and tools that enable businesses to integrate and manage payments on their platforms. This includes providing solutions for marketplaces, platforms, and service providers to handle complex payment flows, such as payouts to third-party sellers or service providers. The team is responsible for designing systems that support a wide range of business models and compliance requirements across various countries. They work on ensuring a seamless and secure experience for users, managing APIs that facilitate the movement of funds, and offering features like onboarding, verification, and reporting for platforms using Stripe Connect.

As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.

• Drive functional and technical delivery of key team and org-wide programs/initiatives.
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
• Help influence peers / leaders and build consensus while dealing with ambiguity.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 5+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
• Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution 
• Users-first and customer-focused mindset

•  Experience in a global FinTech or banking organization