As a Trade Support Analyst, you will diagnose issues in trading systems, oversee production environments, enhance trading tools, and manage incident responses.
Job Summary
Edgehog Trading is a proprietary trading firm specialized in electronic option market making. Our vision is to scale and automate our strategies with a diverse team of traders, developers, and researchers. We pride ourselves on data-driven decision making and innovative problem-solving which allows us to tackle complex problems posed by efficient markets. We believe in continuous learning, absolute transparency, and a collaborative approach to everything we do.
What you'll do:
- Diagnose and fix issues in live trading systems, reducing downtime during disruptions and keeping traders informed with timely status updates.
- Oversee real-time production environments, address irregularities promptly, and escalate issues when necessary.
- Enhance and maintain trading tools to align with the firm’s standard technologies and processes.
- Engage with technology teams to address deficiencies in tools and improve their functionality to better serve trading desks.
- Lead incident response efforts, conduct post-incident reviews, and implement improvements to enhance support processes.
Qualifications and skills:
- Previous experience supporting traders and trading systems in a fast-paced environment, preferably at a market making firm
- BS/MS/BA degree in Computer Science, Data Science, Engineering, Math, Economics, Finance, Physics, or related field
- Excellent problem solving and communication skills
- Work well under pressure in a fast-paced environment
- Ability to identify issues and implement solutions across multiple teams and trading systems
- Python programming skills are a plus, but not required
The base salary range for this position is listed below. Base salary represents just one part of overall compensation; all full-time, permanent roles are eligible for a discretionary bonus and benefits, such as paid leave and insurance.
Top Skills
Python
Edgehog Trading Chicago, Illinois, USA Office
363 W Erie St, Chicago, Illinois, United States, 60654
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