VP, Product Management

| Chicago, IL, USA | Hybrid
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Who we are: 

SpotHero is one of Chicago’s hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.



VP of Product Management @ SpotHero: 

The Vice President of Product Management is responsible for leading the product management team to continued strategic growth. They own the strategy and vision of a suite of consumer (B2C) and operator (B2B) products that drive our marketplace forward, define and analyze qualitative and quantitative data that drives the success of our products, the financial success of our company, and provide a strong product management voice in meetings with an understanding of department heads’ core goals and how they affect product choices and delivery. All while ensuring operational excellence of the entire product management team represented in annual and quarterly plans and the delivery against them.



What you will do: 

  • Manage and coach a team of product managers and product leaders.
    • Drive results by providing pointed, useful feedback.
    • Ensure that project deadlines are met successfully, and that intended outcomes of the work are clearly known and communicated.
    • Live and breathe a test and learn ethos leading to smart risk taking.
    • Track and analyze KPIs, reporting data to leadership on a regular basis.
    • Assist team in navigating relationships with business stakeholders and end users.
    • Develop training plans for continuous development of the team's skills and to work towards career goals.
  • Work with senior leadership to lead, develop, and grow the Product Management team.
  • Responsible for building and growing top performing teams, including the hiring/firing, training, performance management, and professional development of each and every team member.
  • Present, oversee, and produce product management deliverables including, but not limited to, vision statements, strategy documents, and prioritized roadmaps.
  • Facilitate and oversee discovery activities such as ideation, research, documentation, etc.
  • Champion and lead growth optimizations that will maximize product performance via advanced research and data driven methodologies.
  • Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions. Strong ability to lead engagements to provide a strong voice for product within blended teams including senior leadership, other departments, and external clients.
  • Responsible for the establishment of product management standards, deliverables and methodologies within the organization.
  • Be an industry thought leader, participating in public speaking events and panels to showcase SpotHero as a leader in transportation and in technology.
  • Be a product management thought leader, participating in public speaking events and panels to showcase Product @ SpotHero as a leader and place to work in product management.
  • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained. 



Who you are:

  • You are a Leader and lead by example. You motivate through actions and inspires others to do more. 
  • You are a Coach and works to improve and reinforce the performance of others and facilitate skill development by providing clear, behavior-specific performance feedback without micromanagement or relying on explicit direction, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. 
  • You are Motivating, you inspire extraordinary performance by fostering empowerment 
  • You are a Relationship Builder by investing in relationships to best achieve shared results. 
  • You are Strategic and have the ability to generate ideas based on unique business insights and opportunities intended to create a competitive advantage. 
  • You have a Global Mindset and can think and communicate at a level above an individual team or league. Focuses on how contributions of a team will enable success for the entire company.
  • You are Analytical and examine information methodically and in detail to solve problems or complete tasks.



What you bring:

  • Bachelor’s degree or equivalent with 10+ years experience in product management and with 5+ years experience in a people management role.
  • Strong background in e-commerce or marketplace technologies preferred.
  • Demonstrated experience managing large-scale, aggressive, and dynamic technical projects with competing resources and priorities.
  • Experience managing and growing a 15+ person product team
  • Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
  • Experience leading a product team through a company’s growth phase. 



Contacts:

  • Internal: All
  • External: Clients, Partner, Customers 


Systems/Tools: Looker, Optimizely, Mixpanel, JIRA, familiarity with interfaces, APIs, or machine learning and data science depending on specific role. 


Seeking candidates in: 

  • Chicago, IL (2 days per week in our Chicago Office) 



What we are offering:

  • Career game changer – A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance. 401K Match.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Learning Budget, Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
  • Annual parking stipend (we help people park!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A company that cares about its employees’ unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
  • A workplace recognized as CityLights award winner by 1871, 2024 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably! 



SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.

PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

Chief Business Officer

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
We cover Short Term Disability at no cost to you.
Dental insurance
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision insurance
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health insurance
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet insurance
Wellness programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental health benefits
Financial & Retirement
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide three months of parental leave for all employees.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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