Top Senior Level Customer Success Jobs in Chicago, IL
The Strategic Customer Success Manager will focus on driving revenue growth through customer satisfaction and long-term partnerships. This role involves managing a diverse customer portfolio, identifying opportunities for renewals and expansion, and aligning company products with client strategic goals to enhance value delivery.
The Senior Director will lead the Professional Services and Customer Success teams, focusing on training and education initiatives that enhance customer engagement and renewals. Responsibilities include developing and launching services that add value to customers, managing a diverse team, and collaborating with cross-functional stakeholders to drive adoption and revenue.
As a Client Director at Landor, you will lead client relationships, driving brand-led business transformation. Your role involves delivering client services excellence, collaborating with various teams, and managing projects to ensure timely and on-budget delivery. You will also need strong communication and project management skills.
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The Director of Client Success will lead the Client Success team, managing client relationships and performance post sale. Responsibilities include fostering client relationships, developing the team, creating client service strategies, driving client retention metrics, and collaborating with cross-functional leaders to enhance processes.
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