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Top Customer Success Jobs in Chicago, IL
AdTech • eCommerce • Food • Marketing Tech • Retail
The Major Incident Management Specialist leads the response to major incidents, ensuring effective resolution and communication among teams and stakeholders. Responsibilities include managing incident execution, maintaining ITIL compliance, and driving continuous improvement initiatives.
AdTech • eCommerce • Food • Marketing Tech • Retail
The Senior MIM Specialist at Ahold Delhaize USA leads major incident response efforts, ensuring effective communication and coordination during crises. This role focuses on compliance with MIM processes, driving continuous improvement initiatives, and collaborating with various teams to enhance IT operations and incident management. The specialist is responsible for overseeing communication with stakeholders and executives, while actively identifying trends and problems in IT infrastructure.
Top Skills:
Computer Science
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